Mastria Subaru

This was by far the best car buying experience I have ever had. Every buddy at the dealership was wonderful. Bruce was very knowledgeable and helpful and not pushy in any way. Chris, the manager, took th ever had. Every buddy at the dealership was wonderful. Bruce was very knowledgeable and helpful and not pushy in any way. Chris, the manager, took the time to come, speak with me, and everybody from the finance department to the service center introduced themselves and made me feel comfortable. I would highly recommend this dealership to anybody looking for a pleasant car buying experience. More

I had a friend who recommended to talk to Bruce at Mastria about helping my son purchase his first new car. We wanted to avoid having a pushy salesman who only cared about how many cars they could sel Mastria about helping my son purchase his first new car. We wanted to avoid having a pushy salesman who only cared about how many cars they could sell (we had that experience down the street). Bruce was fantastic. He went over all the options in the vehicle and the pros and cons of lease vs finance. He answered every question and once we decided to purchase the whole process was extremely smooth. Everyone at the dealership is top notch! More

Craig Martin at Mastria Subaru is extremely helpful. He is knowledgeable , very personable and caring. It was a privilege to work with him. The whole experience was seamless. I wouldn't hesitate to bec He is knowledgeable , very personable and caring. It was a privilege to work with him. The whole experience was seamless. I wouldn't hesitate to become a repeat customer or recommend the dealership to anyone. More

Craig Martin at Mastria Subaru is very knowledgeable, helpful, personable and is simply a delight to work with. I recommend highly. helpful, personable and is simply a delight to work with. I recommend highly. More

My experience at Mastria Subaru was fortuitous from the start. The vehicle I was interested in (2015 Subaru Crosstrek), was very new to the lot, and I believe I may have been the first one to arrange for a start. The vehicle I was interested in (2015 Subaru Crosstrek), was very new to the lot, and I believe I may have been the first one to arrange for a test drive. Upon arrival on the scheduled day, I was quickly greeted by sales associate Bruce Grabert, who made my experience seamless. He thoroughly guided my through the process, and made my choice to purchase the car a no-brainer. Even through a few bumps in the road that were beyond the dealership's control, Bruce kept me realistically updated, even answering questions/concerns on his day off. The wait only made the eventual pick of my new vehicle sweeter and I couldn't be happier. More

Love my new 2024 Crosstrek! Jawana was the best salesperson to work with! Thanks again! Jawana was the best salesperson to work with! Thanks again! More

I recently leased a new Subaru Crosstrek from Mastria Subaru, and I can't say enough good things about my experience. From the moment I walked into the dealership, I felt welcomed and appreciated. Bruce, Subaru, and I can't say enough good things about my experience. From the moment I walked into the dealership, I felt welcomed and appreciated. Bruce, the salesman who assisted me, was exceptional. Bruce took the time to listen to my needs and was genuinely appreciative of the research I had done beforehand. What really stood out was the speed and efficiency of the leasing process. It was by far the most enjoyable car-buying experience I've ever had. I highly recommend Mastria Subaru, and if you have the chance, ask for Bruce. You won't be disappointed. Thank you to the entire team for making this experience so positive! More

Helpful and considerate of our time and family despite our kids losing It. Definitely recommend! our kids losing It. Definitely recommend! More

Super happy with my almost brand new 2023 Subaru Outback. Bruce Grabert at Mastria Subaru was an A#1 salesperson - 5 star: Honest, direct, personable and helpful. No pressure tactics, just pure service! Gr Bruce Grabert at Mastria Subaru was an A#1 salesperson - 5 star: Honest, direct, personable and helpful. No pressure tactics, just pure service! Great experience all around. Highly recommend! More

Found the exact car I wanted online & contacted Mastria by telephone. Skylah was great! She offered to keep me posted on the status of the car because I wouldn't be able to drive the 90min down from Nashua by telephone. Skylah was great! She offered to keep me posted on the status of the car because I wouldn't be able to drive the 90min down from Nashua to look at it until the end of the week. She texted me mid-week check in. When I arrived at the dealership on Friday afternoon, there really wasn't anyone in the showroom & I thought "Oh here we go, the sales experience isn't gonna be great". Boy was I wrong! Alex swoops in, apologizes for the wait, and we're off! Since I knew what I wanted (upgrading my 213k mi. '15 Crosstrek), he tossed me the keys & let me take it for a ride. Nothing but good vibes with him... he asked how much I knew about the car & offered valuable info about the 2023 model. I already arranged for financing independently and he didn't needle me to use theirs. (I really appreciated that!) When I got back to NH & I realized I could utilize Starlink, he responded promptly to me with a request to change the status of the car from Dealer to Certified Pre-Owned so I could take advantage of the discounted first year rate (would love it if Subaru could just put the remote start on the key fob instead of having to use an app on my phone! Grr. Sorry for the digression!). I also had a delicious hot coffee bev from the waiting area while I was waiting for paperwork. Since I live in NH, the car had to be delivered to me. This deal went down on 12/23 & Alex arranged for me to get the car 12/26! The two gentlemen that did the delivery were fabulous- couple of retired guys doing their side hustle. So friendly, patient, & adept at attaching license plates! Great li'l bonus experience there ;) Thanks to Mastria, Skylah, the "runners", and especially Alex for making car buying a lot less painless. You guys are awesome~ More