Mastria Nissan
Raynham , MA
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Right of the bat I was not treated as just some other guy looking at used cars. I felt I received the same treatment as someone who may be there looking to buy a new Z. I found DJ Allain to be an excellent a looking at used cars. I felt I received the same treatment as someone who may be there looking to buy a new Z. I found DJ Allain to be an excellent and very personable salesman. He is just a fine young man who I'm sure means a lot to the Mastria group. He was also very helpful with 2 new salesmen, George and Nick. They too, were very good with me. I would definitely reccommend Mastria to family, friends, or anyone looking for a used or new car. Oh, and I forgot about the car! It is a '06 Nissan Murano that is just like new to me. So far, so good. I've only had the car a week but based on the way I have been treated so far I'll bet their service department will be just as good. I've even got my wife thinking of leasing a Sentra! More
The reason this dealership got the rating I gave it was because they were great to work with and sold a quality product. Linda was there from the start to show us through the inventory and knew all the fac because they were great to work with and sold a quality product. Linda was there from the start to show us through the inventory and knew all the facts about whichever vehicle she was showing to us. She had excellent customer service and made the process run very smoothly. Definitely will deal with this dealership in the future! More
i was very pleased with the whole process i felt no pressure from any of the people i delt with, Linda Almeida was great,she took the time to answer all our questions and did a wonderful job making us pressure from any of the people i delt with, Linda Almeida was great,she took the time to answer all our questions and did a wonderful job making us feel very comfortible.i would say it was a very good expience and would ask for her again More
I would like to thanks Linda for the GREAT customer services. I will recommend this dealership and specially Linda Almeida (Sales & Leasing Consultant). I have a very bad experience with another Dealer services. I will recommend this dealership and specially Linda Almeida (Sales & Leasing Consultant). I have a very bad experience with another Dealership (KIA route 44 ) and I was not sure to buy a new car. More
I went to Mastria in Raynham at the recommendations of my best friends of over 10 years who had purchased a maxima there. This was my first major purchase and my first new car ever in my life. I have too s best friends of over 10 years who had purchased a maxima there. This was my first major purchase and my first new car ever in my life. I have too say that Linda was exceptional. She was friendly, knowledgeable, and never once made me feel as though I didn't deserve to be there or that I was out of my league. I was driving a 1995 Buick Century and walked out of Mastria with a certified pre-owned 09 Altima 2.5s. Quite an upgrade to say the least. Dwight and Rodell were people I mostly dealt with over the phone but I still would like to mention them since they were always friendly and very professional. I would like to mention Linda again because she really was EXCEPTIONAL, and she didn't make me feel like I had too buy the car at all. In fact, when I mentioned that I would like to test drive a couple others just to be sure she said that was a good idea. The overall experience was unbelievably great. I was a first time buyer, with less than perfect credit and Mastria made every effort to get me the best deal possible. Never once during my dealings with this dealership did I feel pressure to buy, uncomfortable, or like I didn't deserve what I was getting. Every other dealership I had dealt with when I was starting to look around made me feel like I had too get there soon or the price may change which led me to not going to another dealership. I am more than satisfied with my buying experience and the professional and friendly manner in which everyone I dealt with treated me. And don't just assume that because you don't make 60k a year that you can't afford a Nissan, I was originally looking at a chevy aveo from a different dealership which was only slightly cheaper than the Altima that I got and the Altima is a much better vehicle. I will be telling anyone I come in contact with about how positive my experience was with Mastria and recommending that they go there, since I will be going back when I am ready to trade my car in and get a new one. More
These guys are the reason why people HATE car salesmen. They are dishonest, will say anything to get you in the door (I was communicating with the internet sales department that told me in their words it w They are dishonest, will say anything to get you in the door (I was communicating with the internet sales department that told me in their words it would "be in my best interest to come in to see them" as "no one else offers" the service they do or the "aggressive KBB trade in prices" they offer on their trade ins. This was even after I had already told them the other offers I had received while price shopping for my new car and my trade in. They assured me no one could beat them. I asked them not to waste my time including an hour long drive and they assured me they wouldn't. LIES, LIES, LIES. First of all when I pulled up they were waiting outside for me. Stalkers. Then, after sitting for nearly an hour and having had them pull the old switch-a-roo routine on me by passing me onto 3 different people their 'manager' offered me $6,000 BELOW the KBB blue book *trade in* price on my 1 YEAR OLD car in MINT condition. After I called B.S. on them and complained about them wasting my time they fed me a line about the current auction prices for my car. Auction prices? Are you joking? This isn't an auction car..nice try bud. If we want to discuss auction prices, how about you give me auction price on the new car I want to purchase, too?! When I let him know I was no fool, he then starting rambling about how he'd have to pay fair condition price (of which he still offered me $5k below) because they had to wash the car. Really? $5-6k worth of soap and water? Idiot. I walked out while they were still yacking their big lying mouths. Honestly, these guys are crooks and will say anything to rip you off and when you call them out on it they give the biggest load of b.s. excuses I've ever heard. When I reiterated the offers I had from two other dealerships, they told me there was "no way" it would happen. Um Yeah...I pulled out of their parking lot, drove straight to another dealer and what do you know the price was exactly what they promised me for my trade in and my new vehicle purchase and I bought the car there. STAY AWAY FROM THESE CROOKS. More
We worked with Linda first.She was personable, friendly and very easy going. No high pressure b.s. Then we met the GM-Jason, who was also great and helped us determine if a lease or a buy would be better. and very easy going. No high pressure b.s. Then we met the GM-Jason, who was also great and helped us determine if a lease or a buy would be better. We went with the lease. he was a great help. More
Linda Almeida was amazing. She made the experience stress free and kept me updated throughout the entire process. She also called a couple of days after the sale to just make sure that I was enjoying the car free and kept me updated throughout the entire process. She also called a couple of days after the sale to just make sure that I was enjoying the car and to see if I had any questions. I would recommend asking for her if you are looking for someone that will be dependable and answer any questions you may have along the way. More
I went in to the dealer ship to just look at cars at first. there i met my sales rep. Kyle he sat down with me and explained to me all my options and showed me what car would best suit me and my needs. first. there i met my sales rep. Kyle he sat down with me and explained to me all my options and showed me what car would best suit me and my needs. he went above and beyond my expectations took care of everything and was the friendliest and most knowledgeable sales rep i have ever dealt with it was and still is a great pleasure dealing with him and mastria nissan they take really good care of the customers and they will never disappoint they are by far the best dealership i have ever worked with and will continue to do my business with them and recommend them to all my friends and associates at work. If you ever have any doubts about them toss those to the side because i promise you they will never disappoint you and will find the car your looking for. More
Linda and Bill were excelent to work with and made the buying process painless. Would recommend the dealership and the people I have worked with to anyone looking to buy a car. They went out of there wa buying process painless. Would recommend the dealership and the people I have worked with to anyone looking to buy a car. They went out of there way to make the experience pleasent even letting me show the car to my Wife who was not able to be there in person. More