Mastria GMC Cadillac

I recently bought a Cadillac CTS & Mark Coogan was one of the reasons. We drove 2 hours from East Hartford because of the great communication we had the the dealership & Mark plus the awesome price. W one of the reasons. We drove 2 hours from East Hartford because of the great communication we had the the dealership & Mark plus the awesome price. We had been to many dealerships allot closer but felt comfortable with Mark & the Mastria staff. The drive was well worth it because we saved quite a bit of money. The no pressure approach was quite welcome. I felt more like I was having a conversation with a friend. This, along with the amount of knowledge Mark had on this particular car helped me with my final purchase. I would highly recommend the whole Mastria family when buying your next car. From the moment you walk in the door, you know your in the right place. More

Terrific service and very low key. Colleen was a great help to us. We would definitely recommend both Mastria and her to our family and friends. Thanks for all your help! help to us. We would definitely recommend both Mastria and her to our family and friends. Thanks for all your help! More

Extremely satisfied, treated by friendly staff and made to feel welcome and at ease. I required some special services and Mark,along with Gregg Connor,Rudy Britto and Rick Mastria all went to bat for me to to feel welcome and at ease. I required some special services and Mark,along with Gregg Connor,Rudy Britto and Rick Mastria all went to bat for me to do right by me. They all were awesome and Put me @ ease. Good price, awesome follow thru and doing the Registry part , I had many cars but Mastria made me feel comfortable about making such a major purchase. There was no "nickle and dime" attitude at Mastria. I have allready told a few family and friends that I highly recommend this dealership,,and I had never set foot in it before looking for this car! I really was made to feel like part of the family there! I will definitey service and when time comes , buy another vehicle @ Mastria and hopfully Mark will still be working there !! if you had stars then I would give it 5 stars !! More

This dealer all needs to stay away from this dealer very misleading the finance guy does not know his business does not call it's customer back so all please look before you go to this dealer misleading the finance guy does not know his business does not call it's customer back so all please look before you go to this dealer More

We have purchased a few vehicles from Mastria in the past several years and each time it has been a very enjoyable experience. Our most recent purchase was the Buick LaCrosse. Our sales person was Joe Oliv several years and each time it has been a very enjoyable experience. Our most recent purchase was the Buick LaCrosse. Our sales person was Joe Oliveira who right from the start was very friendly, hospitable and knowledgeable in assisting us with selecting the right automobile. We also worked with Bill Fegley, the Sales Manager, who went above and beyond in helping Joe secure the deal. In addition Tom Thompson in Finance also did a great job. At no point within the purchase did we ever feel pressured to make any decisions we were not comfortable with. I'm sure we will continue to go to Mastria to purchase future vehicles since the sales and management team really make us feel like we are a customer instead of just another number in meeting their sales quota for the month. More

Our experience with Mastria Buick was excellent. We Our experience with Mastria Buick was excellent. We have bought and traded in many cars throughout the years. This was the first time we didn' Our experience with Mastria Buick was excellent. We have bought and traded in many cars throughout the years. This was the first time we didn't feel as though we were being pressured or the dealership was doing us the favor. Bill O'Neil is the kind of salesman we like to deal with. He is soft-spoken, honest and helpful. He found us the exact Buick Regal we were looking for. The sales manager, Bill Fegley, made the numbers work for us. Together, both men did a great job. We can't say enough about the overall atmosphere at Mastria. Everyone who works there has a great attitude. It was pleasure to do business there. More

This the second vehicle We have purchased from this dealer and both experiences have been great. All the staff is very friendly and accomadating as well as knowledgable. We tried several vehicles befo dealer and both experiences have been great. All the staff is very friendly and accomadating as well as knowledgable. We tried several vehicles before deciding on the Enclave and we are extremely happy wih our purchase as well as the trade-in allowance we received for our Malibu. We have used the service department for regular as well as warrantee service and they are tops Many thanks to a wonderful dearlership More

This is the third vehicle my wife or I have purchased from Mastria. I have previously purchased 2 Saturns. My wife needed a vehicle, we saw 2 on line to look at, and Paul took us right to those 2 vehicle from Mastria. I have previously purchased 2 Saturns. My wife needed a vehicle, we saw 2 on line to look at, and Paul took us right to those 2 vehicles. He is a very friendly, outgoing person, he is not your typical salesman period! He met all our needs and requests in a timely manner. Paul made us feel very comfortable, and Tom (finance) was great as well. There was no "sweating us out" like we read about all the time. We are very pleased with the whole experience, and will be sure to look up Paul and Mastria when we need another vehicle. More

My recent purchase of a GMC Sierra was a great experience! Colleen Trotman,the salesperson, was friendly,knowledgable and very helpful. She listened to what I was looking for and answered all my q experience! Colleen Trotman,the salesperson, was friendly,knowledgable and very helpful. She listened to what I was looking for and answered all my questions. I ended up with the truck I wanted and I am very happy with the whole purchase process!!! More