Mastria GMC Cadillac

great customer service any issues were handled quickly and met to expectations. go here and buy vehicle. They have a wide range of high end vehicles any issues were handled quickly and met to expectations. go here and buy vehicle. They have a wide range of high end vehicles More

Wonderful Experience Just purchased a Buick Encore. Michael was a great help with getting my new vehicle and everyone else was kind and if I purchase another car it will b Just purchased a Buick Encore. Michael was a great help with getting my new vehicle and everyone else was kind and if I purchase another car it will be with you guys!!! More

Excellent Mario was great and the staff was excellent. I would recommend this place to everyone for a great buying experience. Everyone was very friendly and qu Mario was great and the staff was excellent. I would recommend this place to everyone for a great buying experience. Everyone was very friendly and quick. I love my new truck. Thank you for all you've done. More

Purchased a 2015 Sierra 1500 SLE Worked with Jan Michael Gasior who greeted me at the door and recognized who I was because he associated my e-mail address with the name of my company Worked with Jan Michael Gasior who greeted me at the door and recognized who I was because he associated my e-mail address with the name of my company, which was embroidered on my shirt. Michael knew exactly what vehicle I was interested in seeing and test driving. The cab style on this particular vehicle was not the one I was interested in so he offered another option with the desired cab style different model. Once he knew I was set on the GMC he offered to call me if they received any vehicles that matched. While I was ready to leave, Vinny Mastria asked Michael if he had shown me the Sierra they received at the dealership that day. With Vinny and Michael's help I was able to make a deal on that vehicle that day. Michael was very professional throughout the registration and delivery process. I felt very comfortable dealing with both Michael and Vinny. Their approach was professional and accommodating. I would recommend this dealership to others and would return for future purchases. More

Bought 2017 GMC Denali 2500HD Clean Friendly Dealership, Knowledgeable Helpful Staff. Jan-Michael Gasior was helpful in the search for the vehicle that I was looking for and was u Clean Friendly Dealership, Knowledgeable Helpful Staff. Jan-Michael Gasior was helpful in the search for the vehicle that I was looking for and was understanding of my needs in a vehicle. More

Paul Oliveira was excellent Was very knowledgeable about the truck. Took his time answering all questions. Solved all issues we had with the truck, tire locks and the hidden miss Was very knowledgeable about the truck. Took his time answering all questions. Solved all issues we had with the truck, tire locks and the hidden missing wrench More

Dina the sales rep was fantastic to work with. Dina the sales rep was very helpful. Everything we asked for in what we wanted in a car. She went above and beyond! I would recommend anyone to Maastr Dina the sales rep was very helpful. Everything we asked for in what we wanted in a car. She went above and beyond! I would recommend anyone to Maastria Buick GMC. Make sure you ask for Dina. More

Mike T works hard ! Mike T understands that you have to respect the customer's thought process before anything else. He worked hard to make it happen! He listened and exp Mike T understands that you have to respect the customer's thought process before anything else. He worked hard to make it happen! He listened and explained things so theat we could come to a common ground More

First new car Had a wonderful experience at mastria..sales team was great..no pressure or rushing to make the sale.. strongly recommend mastria and their sales team Had a wonderful experience at mastria..sales team was great..no pressure or rushing to make the sale.. strongly recommend mastria and their sales team for your next buying experience... J. michael gasior was excellent to deal with .... strongly recommend seeing him when you decide to buy .. More

False pretenses bad customer service Went in for tires for life, oil change and check engine light. Dropped of on Friday they had it til late Saturday. Picked it up later saw oil sticker Went in for tires for life, oil change and check engine light. Dropped of on Friday they had it til late Saturday. Picked it up later saw oil sticker not changed and oil not reset. Called they said it was done. Checking my oil I found dirty oil still and a cracked baffle . Called them service rep said miscommunication baffle accidentally broke during service and tech didn't tell him. Upon wasting my time to bring back my vehicle to actually get my oil changed and baffle replaced . I asked about lubrication of door hinges to service rep, showing drivers door. He stated that they don't libricate door hinges. Sooo I pointed out that service includes lubrication of door hinges and vaccuming of vehicle on the reciept. Neither of which was done. Upon getting my vehicle back from '2nd ' oil change and replacement of baffle.I was told I was all set. I asked if all doors were done? He checked with tech just the one I showed was done. Tech came to parking lot to lubricate other doors. Again I found vehicle was not vacuumed again. Terrible customer service and service of vehicle Went in for tires for life, oil change and check engine light. Dropped of on Friday they had it til late Saturday. Picked it up later saw oil sticker not changed and oil not reset. Called they said it was done. Checking my oil I found dirty oil still and a cracked baffle . Called them service rep said miscommunication baffle accidentally broke during service and tech didn't tell him. Upon wasting my time to bring back my vehicle to actually get my oil changed and baffle replaced . I asked about lubrication of door hinges to service rep, showing drivers door. He stated that they don't libricate door hinges. Sooo I pointed out that service includes lubrication of door hinges and vaccuming of vehicle on the reciept. Neither of which was done. Upon getting my vehicle back from '2nd ' oil change and replacement of baffle.I was told I was all set. I asked if all doors were done? He checked with tech just the one I showed was done. Tech came to parking lot to lubricate other doors. Again I found vehicle was not vacuumed again. Terrible customer service and service of vehicle More