Master Chevrolet Cadillac

Justin Hartley provides great service Justin always listens to my concerns or needs and makes sure I am satisfied with the quick resolution he provides. He is always a pleasure to work wi Justin always listens to my concerns or needs and makes sure I am satisfied with the quick resolution he provides. He is always a pleasure to work with and my "go to" guy when I needed service. More

2006 Corvette Service The service was excellent. The corvette mechanic diagnosed and resolved the issue I brought it in for and also diagnosed and resolved a new issue. The service was excellent. The corvette mechanic diagnosed and resolved the issue I brought it in for and also diagnosed and resolved a new issue. More

Blown away by the courtesy! I accompanied my mom on an routine car maintenance service. I was really impressed with the check in crew and process. Welcoming and courteous staff I accompanied my mom on an routine car maintenance service. I was really impressed with the check in crew and process. Welcoming and courteous staff. Waiting area and facility was clean. A little more expensive than others service providers but worth it! I have no complaint. I told my husband he should purchase our next vehicle from Master.😊 More

Low Pressure Approach Personnel encountered were professional and courteous. Did not feel high pressured and offers/counteroffers were seamless and smooth. Salesman Joe was Personnel encountered were professional and courteous. Did not feel high pressured and offers/counteroffers were seamless and smooth. Salesman Joe was straight forward and all in all the experience was 5 stars. Wayne Morgan and Vuagjn Hester seemed to take a keen interest in customer satisfaction and Will Parrot did an excellent job going over the financial details. All in all a great experience. I only hope that dealing with the service department goes as smoothly. More

The service was great The service here is great. The response to any concerns you may have are taking care of right away I would definitely consider buying here again The service here is great. The response to any concerns you may have are taking care of right away I would definitely consider buying here again More

Helped my Sister Masters were there when we needed them. If we got had we don't know it. Thanks for all of your help William n Jason!!! Masters were there when we needed them. If we got had we don't know it. Thanks for all of your help William n Jason!!! More

Great service Awesome experience. I will always be a customer at Masters. I’m even thinking about purchasing a vehicle soon 😄. They were on time with my Awesome experience. I will always be a customer at Masters. I’m even thinking about purchasing a vehicle soon 😄. They were on time with my appointment and I received my vehicle back before time More

Great Experience The experience that I had with the dealership for my car purchase was far above all that I have ever experienced. This was the smoothest purchase I ha The experience that I had with the dealership for my car purchase was far above all that I have ever experienced. This was the smoothest purchase I have ever made from start to finish there were no issues. Car was great on test drive and the detail job that was done after paperwork was started was superb. Thank you to all involved in this experience. I will be back in the future and will be recommending to all in the market. More

It was an enjoyable and painless experience The salesman josh was amazing he had it got all the answers to my questions was so very patient and informative and never once got annoyed with me he The salesman josh was amazing he had it got all the answers to my questions was so very patient and informative and never once got annoyed with me he was a joy to work with and u highly recommend him to anyone especially people like me who know nothing about cars or trucks or buying or warranties or the new technologies but he explained it all so I could understand. I was super impressed. Walked in the lot one day went back the next to try a car didn’t even get in it and bought a truck picked it up the next day. How’s that for fast More

Service department ruined sale Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they j Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they just diagnose it. At 3pm the day of the appt, I get a call saying my vehicle isn’t going to be looked at. Spoke to the manager who said they will pull it in that day. Was looking at purchasing a used ttuck, until I found out that the service writer for my vehicle left the car on the lift and didn’t close anything out. I had to miss two days of work due to the service writer being ignorant. They would not give me a loaner of any sorts. Car took 4 days to get back. Dealer said the would cover the rental, and I look at my credit card statement and I was charged for both days, when it was the dealers fault. Wrote a FB review, and the “owner” commented back saying she’d love to speak with me. A month later and she has still not reached out. xxxxty customer service, ignorant worker. Needless to say, I traded the vehicle in to a different dealer and will never be going back. More