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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

October 02, 2018

Good service They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage, Wade Hooker
Oct 02, 2018 -

Master Buick GMC responded

We are thrilled that we were able to get you a payment that you needed! Congratulations and welcome to the Master Family! It is a honor to do business with you and we look forward to seeing you again for service! Kathy Hensley, Owner

October 02, 2018

Fastest and best service I was in an out on less than 30 minutes with the car that I wanted ...perfect vehicle...Tony assured me before taking my 2 hr trip that it was a great More

by VYIBEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Oct 03, 2018 -

Master Buick GMC responded

Thank you for your great review! We appreciate your business and look forward to serving you in the future! Kathy Hensley, Owner

October 01, 2018

Issues with A/C service I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than sma More

by 2005GMCSierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Williams
September 30, 2018

Friendly staff. Courteous and knowledgable also. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. More

by WBLACKLE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Brooke Jennings
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! I’m very pleased that you receive great service for every visit. Feel free to reach out if you ever need anything else! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 30, 2018

Treated great!!! Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished qui More

by Augusta service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember everyone's names, David Truitt
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with our service department and for the opportunity to earn your business. If there is anything we can do for you in the future please let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 30, 2018

Best Customer Service!! Had so many issues at other dealerships trying to buy a pre-owned 2015 GMC sierra that I almost gave up. Saw a beautiful one a Masters and I put in my More

by PRODIGY1894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lokey
Oct 01, 2018 -

Master Buick GMC responded

This review means so much to us! Thank you for taking the time to tell us your great story! We do our best to meet our customer’s needs in terms of the vehicle they want and what they need, even if that means delivering vehicles, like you mentioned! We are thrilled you are happy with your purchase and are honored you chose to do business with us! We hope you will keep us in mind in the future! Kathy Hensley, Owner

September 29, 2018

Never disappoints Great friendly and professional service. As always Charles took fantastic care of us. The staff always makes us feel that our vehicle it’s in the best More

by MDavis64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Oct 02, 2018 -

Master Buick GMC responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Great experience Master gmc was great to deal with. Gene baxley made the process easy. Gene gave me great information about the gmc trucks and the benefits of new Dies More

by Ewb1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Oct 02, 2018 -

Master Buick GMC responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Gene. Drive safely. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Great experience Sales person made the purchasing very enjoyable. She was friendly and took her time mske sure we were taken care of. Vehicle is exactly what I was loo More

by CHET.STANLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Andrew Lokey, Keith Stone
Oct 01, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We use tools to make sure our vehicles are priced competitively and our knowledgeable customers, like you, know the difference! We are grateful for your business and are here for anything you may need, may it be service or sales! Welcome to the Master Family! Kathy Hensley, Owner

September 29, 2018

The service department was friendly, informative, and helpfu I have unfortunately had too many unpleasant experiences with service at other dealerships, so having such a pleasant experience with Masters Buick wa More

by NANAJO1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 02, 2018 -

Master Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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