
Master Buick GMC
Augusta, GA
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1,105 Reviews of Master Buick GMC
Quick and Professional Service I brought my vehicle in for my appointment first thing in the morning. The staff was eager to accommodate me in getting my vehicle on the road as I h I brought my vehicle in for my appointment first thing in the morning. The staff was eager to accommodate me in getting my vehicle on the road as I had no other ride at the time. The repairs took less time than expected and I was on about the rest of my day. Thanks. More
Satisfied. Your employees where knowledgeable, friendly and concern. They kept me informed about the situation and status of the repairs that was being done. I Your employees where knowledgeable, friendly and concern. They kept me informed about the situation and status of the repairs that was being done. I am presently completely satisfied with the work that was done. More
Quick initial service My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was completed within about an hour. More
It’s always a great experience I would like to praise Charles Williams, he always goes out of his way to please customers and is always courteous and kind. It’s a great pleasure wor I would like to praise Charles Williams, he always goes out of his way to please customers and is always courteous and kind. It’s a great pleasure working with him when ever my vehicle needs help. Master Buick GM is very lucky to have a great employee like Charles. More
Great experience Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast More
Honest, trustworthy, fair, and thorough If I keep my vehicle they have earned my business. I brought my vehicle in to have a diagnostic completed after purchasing a GMC Acadia from another m If I keep my vehicle they have earned my business. I brought my vehicle in to have a diagnostic completed after purchasing a GMC Acadia from another major dealership. Although the other dealership was a major dealership I still wanted to have a full workup this being a used vehicle since I haven't made my first payment and I am noticing issues and Charles and other staff my experience well worth the money. Unfortunately there are issues with my new car but Charles was fair and honest with me and I don't feel as if I'm being taken and provided me advice on how to handle my situation. So if I'm forced to keep this car I will be taking this car to Charles from here on out. More
Satisfied Service Charles is alway customer friendly and professional in his dealing with my needs and listens to my issues to ensure he has them accurate -- keeping me Charles is alway customer friendly and professional in his dealing with my needs and listens to my issues to ensure he has them accurate -- keeping me updated on progress is important to me and he is very good at this. More
Service department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. More
Oil change I scheduled an appointment a week and a half out and still had to wait over two hours to get my oil changed jdjdm jdjd I scheduled an appointment a week and a half out and still had to wait over two hours to get my oil changed jdjdm jdjd More
Car trouble. Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle back on the road. More