Master Buick GMC

Great Experience The complete staff was the best, they made my visit a great pleasure. Bill Whitten and Keith Stone treated my wife and I with the upmost respect. The complete staff was the best, they made my visit a great pleasure. Bill Whitten and Keith Stone treated my wife and I with the upmost respect. More

Service of my GMC Acadia I also told the service department about the headliner in my vehicle is starting to peel back and this should not be happening, the headliner needs to I also told the service department about the headliner in my vehicle is starting to peel back and this should not be happening, the headliner needs to be tucked under to alleviate this problem. More

Quick and fair. AC wasn't working in my Yukon. They diagnosed it and repaired it by the next day. The price was fair for the work that was done andso far it's worki AC wasn't working in my Yukon. They diagnosed it and repaired it by the next day. The price was fair for the work that was done andso far it's working awesome. More

Best Customer Service I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our ne I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our needs and wants with the purchase of our new Buick Enclave. There is no doubt should we wish to buy again, we would return to this dealership. More

So kind and patient We loved our experience with Michael Johnston. We were able to agree to a price on a used vehicle, he and the team made the buying process very smooth We loved our experience with Michael Johnston. We were able to agree to a price on a used vehicle, he and the team made the buying process very smooth. The finance director Jeff McKee was amazing with the service warranty he got us. We are very happy we chose to visit Master Buick GMC and purchasing a vehicle from them. More

Unprofessionalism not guaranteed was scheduled time of servi My wife came in half an hour early they did not take her in until 40 minutes after scheduled time she said it was totally unprofessional will not use My wife came in half an hour early they did not take her in until 40 minutes after scheduled time she said it was totally unprofessional will not use again More

Warranty oil change and tire rotation This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, th This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, they are personable, kind and considerate. They go the extra mile to make sure the customer is happy. We have a 2017 GMC and a 2019 Buick and would not take them anywhere else. More

Tahoe sensor repair Very fast work and professional. Only issue was front sensor was not working. Other issues were repaired. Later found out vehicle did not have front Very fast work and professional. Only issue was front sensor was not working. Other issues were repaired. Later found out vehicle did not have front sensor. Would have been nice to have known instead of having to return and be told. More

Bad service I had my parking assist fixed and it was acting up instead of them making sure I was taken care of with my problem they told me it would be at least 4 I had my parking assist fixed and it was acting up instead of them making sure I was taken care of with my problem they told me it would be at least 4 or 5 days before they could fix my car. Word of mouth hurts anyone's business and when I have a bad experience I don't mind telling people about it and they listen. I called on the phone! More