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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

June 01, 2019

Very efficient and courteous Al, Jeff & David made this process sooo easy for us. I would buy another car from them in a heartbeat. They are very knowledgeable and professional pe More

by Franj6789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McKee and David (man who delivered), Al Kemp
Jun 03, 2019 -

Master Buick GMC responded

I am pleased to hear that you had an excellent experience with my team. Congratulations on your purchase! I would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 01, 2019

Satisfaction No pressure, down to earth people. Pricing was competitive without haggling.. Dealership is modern and clean. After agreement on price, paperwork c More

by lhstewart46
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Jun 03, 2019 -

Master Buick GMC responded

Hi and thank you so much for sharing your 5-star feedback with us! I'm glad your purchase went so well and we look forward to being able to assist you again in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 01, 2019

excellent Brad Gillespie went above and beyond helping me get my truck repaired. I will be back for this reason alone. Everyone was professional in every way. I More

by SBUFFINGTON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Jun 03, 2019 -

Master Buick GMC responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’ll share your comments with Brad and we look forward to working with you again down the road. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 01, 2019

One of the best experiences I have ever had buying a Truck Eddie and Sue are very professional and great to work with. My wife and I really enjoyed the way both of them took care of us. After we complete the p More

by Chuck A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Keith Stone
Jun 03, 2019 -

Master Buick GMC responded

Thank you for recognizing your experience at our store, Chuck. It is great to know that Eddie and Sue were able to provide you and your wife with a pleasant time purchasing your new truck. If you ever have any vehicle needs in the future, don't hesitate to contact us at any time. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2019

A.C. problem I dropped my truck off in the morning and it was ready to pick up that afternoon. My service representative Charles Williams was very helpful and moti More

by MSGRHODES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jun 03, 2019 -

Master Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Charles was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2019

Completely satisfied They completed the work quickly and expertly. I am so happy how good it looks. I will always come to Master Buick GMC for all of my service More

by RONOERTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
Jun 03, 2019 -

Master Buick GMC responded

Thank you so much for your excellent review. As a team, we are committed to quality service and I’m happy that my team was able to show you that. Thank you for your commitment and we hope to see you soon. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2019

It was simply professional and a pleasure at GMC. I was notified by Porsche at the GMC Dealership that I hade some software updates as well as a seal on my bedcover for my 19 GMC AT4, it was quickly l More

by CHRISL9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hensley, Will Schafer, David Truitt, Tony Goddard, Bernard Hughes, Keith Stone, Porsha Cox
Jun 03, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave this review, Chris. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2019

Great Service Not much to say other then Al Kemp was very helpful in the selection of my Vehicle. David in Service is my GO TO GUY. He's great @ what he does. More

by Jim1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Al Kemp, David Truitt, Keith Stone
Jun 03, 2019 -

Master Buick GMC responded

Jim, I’m very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I’m thrilled to know that you are satisfied with our services. I will be sure to share your feedback with Al and David, and please let us know if we can ever help you in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 30, 2019

Great Service Always a pleasure working with these guys and gals. Never had any problems with service on my vehicle. Waiting area and bathrooms or clean. Very frien More

by ROBERTB411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, David Truitt, Charles Williams, Phillip Towns
Jun 03, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave this review, Robert. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 28, 2019

Service I appreciate the courteous, friendly, and thorough service. Mr. Truitt was extremely helpful with coordinating the service for my SUV and providing a More

by KYLE.ONEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 29, 2019 -

Master Buick GMC responded

Thank you for sharing your feedback with us, Kyle. David and our team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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