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Master Buick GMC
Augusta, GA
1,103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,103 Reviews of Master Buick GMC
July 12, 2018
Dealership Excellence Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wan Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wanted a 2018 Sierra 1500 Denali truck. He obtained the keys and I took it for a test drive. When I returned I decided to purchase the vehicle. Mr. Lokey led me through the entire process and introduced me to the finance manager where we completed the transaction. Mr. Lokey was very knowledgeable of the vehicles he was showing, extremely professional and very personable. He escorted me through the entire transaction all the way up to me driving the vehicle off the lot. I told him that I would be returning soon to purchase another GMC Denali for my wife. I've been dealing with Master GMC for the past five (5) years. To date, I've never had an unpleasant experience. In my opinion they are second to none. I'm looking forward to doing more business in the near future. My thanks to the entire staff!!!! More
by ALLAN DINGMAN
Verified CustomerEmployees Worked With
Nicole Rowell, Charles Williams, Andrew Lokey
July 11, 2018
Professional, Knowledgeable, and Friendly My husband and I were very pleased with the staff’s professionalism and friendly disposition. We were very happy with the staff’s service as we conduc My husband and I were very pleased with the staff’s professionalism and friendly disposition. We were very happy with the staff’s service as we conducted most of our car shopping over the Internet and the phone. We were impressed with Bernard’s knowledge of the Buick Enclave, and grateful for the patience he showed as he explained and demonstrated the technology and safety devices in our new Buick Enclave. More
by BRADFORD65
Employees Worked With
Bernard Hughes, Porsha Cox, Keith Stone
July 10, 2018
My experience was good friendly and professional staff. I normally go to Johnson on Walton Way. I decided to try GMC on Washington road. Didn't really like the waiting area. It wasn't cozy and no snacks w I normally go to Johnson on Walton Way. I decided to try GMC on Washington road. Didn't really like the waiting area. It wasn't cozy and no snacks were provided. I guess I have been spoiled with all complimentary snacks and drinks at Johnson, plus there waiting area is more comfortable. More
by Tina123
Employees Worked With
David Truitt
July 10, 2018
Friendly and courteous Great service he was professional and knowledgeable. I would most definitely recommend this place together. We just moved to this area felt welcome an Great service he was professional and knowledgeable. I would most definitely recommend this place together. We just moved to this area felt welcome and valued More
by SHARKUSVI
Employees Worked With
Charles Williams
July 10, 2018
Great experience with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore was up and running David and Brian were always exceptional on the phone and in person to help as well. Frank Ward always makes a point to stop by and say hello. He is like family. I am in sales so my car is my office and essential to me making a living. Thanks guys For getting me back in the road so quickly. More
by MLEVER
Employees Worked With
Frank Ward, David Truitt, Charles Williams, Brad Gillespie
July 09, 2018
So Smooth Everyone was super helpful and wanted to help, not just to make the sale, but because they wanted to. Roscoe Peace made my experience enjoyable and fu Everyone was super helpful and wanted to help, not just to make the sale, but because they wanted to. Roscoe Peace made my experience enjoyable and fun. More
by FORREST.THEIN
Employees Worked With
Roscoe Peace
July 09, 2018
Auto Purchase Professional sales agent. Very helpful. She usually anticipated my questions and had detailed answers. I would highly recommend the agency and the sal Professional sales agent. Very helpful. She usually anticipated my questions and had detailed answers. I would highly recommend the agency and the sales agent (Sue Oertle) More
by allen14
Employees Worked With
Sue Oertle
July 07, 2018
Gene Baxley Both Gene and Eddie were very helpful in getting me the car I wanted And needed for transportation and ease of access for my husband. I know I will be Both Gene and Eddie were very helpful in getting me the car I wanted And needed for transportation and ease of access for my husband. I know I will be comfortable driving this vehicle for a long time. More
by PYRONDS
Employees Worked With
Gene Baxley was our sales representative and he was extremely helpful regarding my husbands health., Eddie Overby
July 06, 2018
Very friendly and helpful. Go see Roscoe Peace he's very knowledgeable and willing to work with you. I got a brand new GMA Seaira for a great price. They really aim to please at Go see Roscoe Peace he's very knowledgeable and willing to work with you. I got a brand new GMA Seaira for a great price. They really aim to please at GMA BUICK MASTER. More
by TONY1978PERRY
Employees Worked With
Eddie Overby, Roscoe Peace
July 03, 2018
Great place to buy a new vehicle This was our second new vehicle purchase from Bill Whitten at Master Buick GMC. Overall very friendly feeling while in dealership and Bill is a very This was our second new vehicle purchase from Bill Whitten at Master Buick GMC. Overall very friendly feeling while in dealership and Bill is a very down to earth and no-pressure salesperson who really does what it takes for his customers before, during, and after the sale. Very positive experience again! More
by CHRISTY747
Employees Worked With
Bill Whitten
