Master Buick GMC
Augusta, GA
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1,103 Reviews of Master Buick GMC
Excellent customer service I went to Master Buick / GMC looking for a gently used Sierra 1500. Tony Goddard assisted me and asked what I was looking for as far as options go. I went to Master Buick / GMC looking for a gently used Sierra 1500. Tony Goddard assisted me and asked what I was looking for as far as options go. There were several good options on the lot and I drove one home for an overnight test drive after about 45 minutes on the lot. The truck was what I was looking for and was in great condition. It pulls my camper nicely! Thanks Tony, Steve and everyone else at Master. I strongly recommend shopping here! More
Very disappointed Kept my car for 7 hours, was suppose to do oil change, and alignment. They only did the oil change stating they couldn't align it, that I needed work Kept my car for 7 hours, was suppose to do oil change, and alignment. They only did the oil change stating they couldn't align it, that I needed work on my car in order to be able to do the alignment that was going to cost between $300 and $400. Took the car to a very honest and Christian mechanic we know who stated my car did not need that, and the car was very easily aligned. Lost all trust in them. Was very disappointed to find out there was actually no reason they couldn't have aligned the car which turns out was not much out of alignment to begin with. More
Dishonest employees and president I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in a I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in and get info and pricing from gmc before I had my vehicle towed in. When I called in to check the price for the service I needed I was given 1 price, but when it was time to pay given a totally different price! I spoke with the 2 different members of management of the company who both lied, and sided with the employee that gave the dishonest quote. The whole situation was entirely ridiculous when all they had to do was the right thing and listen to the recorded call, when the employee have me the dishonest quote. When a person calls in and asks for a quote that means PARTS too, instead of having some unknown and large cost added when it's time to pay the bill! I would not ever do business with this gmc location ever again! More
General Service I took my truck in for general service, the service manager was very pleasant, and called when the work was completed and explained everything that wa I took my truck in for general service, the service manager was very pleasant, and called when the work was completed and explained everything that was done More
very pleased Allison was very helpful. An asset to your organization. Service center is always friendly and wlling to listen to your issue. Will come back for sale Allison was very helpful. An asset to your organization. Service center is always friendly and wlling to listen to your issue. Will come back for sales or service.. More
Buick Everything was fast and professional. I really appreciate doing business and convenient location. I hope in the near future I'll be purchasing a new Everything was fast and professional. I really appreciate doing business and convenient location. I hope in the near future I'll be purchasing a new vehicle from here. More
Used Car - Subaru Tony Goddard’s customer service was exceptional; very easy to work with and gave us a great deal. This dealership has definitely earned my business Tony Goddard’s customer service was exceptional; very easy to work with and gave us a great deal. This dealership has definitely earned my business More
Excellent We had an excellent experience buying our new GMC Sierra. Roscoe our salesman was excellent and gave us the advice and service that was superb. The sa We had an excellent experience buying our new GMC Sierra. Roscoe our salesman was excellent and gave us the advice and service that was superb. The sales manager of this dealership went above and beyond to make sure that we had a great experience. I would recommend this dealership to everyone. More
Quick oil change Needed a quick oil change on labor day weekend. The service area was very busy due to the up coming holiday and end of the month but I was able yo get Needed a quick oil change on labor day weekend. The service area was very busy due to the up coming holiday and end of the month but I was able yo get in and out in about and hour. Has always had good service experience from this dealership. More
Fast, friendly, professional, efficient! The entire Masters crew were very inviting as soon as I walled through the door. When I called the nice young lady made me a priority and got my vehic The entire Masters crew were very inviting as soon as I walled through the door. When I called the nice young lady made me a priority and got my vehicle fixed the exact same day! Right before the holiday weekend! I will bring all of my service here and brag to my friends! More