Massey Toyota

Fast, friendly service. Knowledgeable about the RAV4! Thank you Mr. Bass. Will spread the word. Thank you Mr. Bass. Will spread the word. More

This was my third dealing with Massy. Thank you James Hedgepath for turning a bad day into a great one. If you are looking for a salesman that will be straight forward and work for you to make it happen Hedgepath for turning a bad day into a great one. If you are looking for a salesman that will be straight forward and work for you to make it happen, stop by ask for JAMES. Let him go to work for you. Thank you again James for all you did that day. I am enjoying my car. A. MILLS More

Our experience at Massey’s was a great experience. James Hedgepeth was very courteous and professional. I highly recommend him. It was a pleasure to do business with him. Hedgepeth was very courteous and professional. I highly recommend him. It was a pleasure to do business with him. More

Excellent service, Excellent communication, Excellent experience thanks to Jerry Bass the sales person we worked with. This was our second time at this dealership. It’s was a great experience. experience thanks to Jerry Bass the sales person we worked with. This was our second time at this dealership. It’s was a great experience. More

Jerry Bass sold us a new Toyota Camry and he was a pleasure to work with and he gave us a great deal! We would 100% recommend him to anyone! pleasure to work with and he gave us a great deal! We would 100% recommend him to anyone! More

As a mechanic myself with 22 years of experience, I was blown away with the professionalism and dedication of the service department at Massey Toyota in Kinston NC. Specifically, but not limited to the cus blown away with the professionalism and dedication of the service department at Massey Toyota in Kinston NC. Specifically, but not limited to the customer service I have received from the staff member know as Lucky. He not only exemplify qualify, commitment, but dedication to his customers as well; he has taken it to a completely higher level of performance. His level of detail far surpassed any expectation, for example; He not only was kind, curious, professional, and thorough during my business with this dealership but even remembered me and my vehicle weeks later when I had an unrelated concern. Today I called just to ask a technical question about work done on my vehicle, I let him know there was no rush getting me the answer back. Less than five minutes later he returned my call with the information. Truly, I can not speak highly enough about the service I have received from Mr. Lucky and the whole service department at Massey Toyota in Kinston. More

Many thanks to James Hedgepeth for his knowledge, time and kindness in helping us find the new vehicle we wanted. We also appreciate Earl Morgan and the finance manager for their help as well. They all and kindness in helping us find the new vehicle we wanted. We also appreciate Earl Morgan and the finance manager for their help as well. They all made it a great experience. More

I would like to thank Anthony Patrick. He was very helpful in helping me obtain my car. He was very knowledgeable and explained everything. He was very kind and considerate. I will recommend him to my helpful in helping me obtain my car. He was very knowledgeable and explained everything. He was very kind and considerate. I will recommend him to my friends and family whenever they are looking to buy a new car. I really appreciated his service More

What a wonderful experience. We live about an hour away and they worked with us even stayed late to help us. Everything was so easy. Shell, our salesman, was great. We didn't feel pressured and all our qu and they worked with us even stayed late to help us. Everything was so easy. Shell, our salesman, was great. We didn't feel pressured and all our questions were answered. I would definitely recommend buying from them. More