Massey Toyota
Kinston, NC
Filter Reviews by Keyword
By Type
Showing 72 reviews
Best car buying experience I have ever encountered Terry Nobles was honest, friendly and encouraging beginning with the phone call. Everyone there made sure you felt like family just visiting them. It was v Nobles was honest, friendly and encouraging beginning with the phone call. Everyone there made sure you felt like family just visiting them. It was very refreshing to feel like you were appreciated as a customer and not just a profit margin for the company. The deal I received was far better than anyone else even would talk about. No hidden fees or market adjustment to hassle with, just great hometown people that wanted to help you get what you wanted to buy. No pressure, not pushy, very relaxed environment. Well worth your time regardless how far you need to travel to get there. They have my business from now own. Ashley Thompson was great with finance and also went out of his way to be sure I understood everything and gave me a great deal on an extended warranty, far better than any other dealer. Another great person to work with. More
Worked with James to locate and purchase a highly sought after 2023 Corolla Hybrid XLE. No other dealership was willing to put in the effort. James @Massey did! Received the car with my exact specificati after 2023 Corolla Hybrid XLE. No other dealership was willing to put in the effort. James @Massey did! Received the car with my exact specifications within a month of asking. Couldn't be happier! He was honest, realistic, and responsive throughout the whole process. More
Terry Nobles found us the Camry we were looking for. We traveled a ways to buy from Massey and it was a pleasure to deal with them.Terry was a straight up great salesman to work with and Massey is a firs We traveled a ways to buy from Massey and it was a pleasure to deal with them.Terry was a straight up great salesman to work with and Massey is a first class dealership. More
I would like to take this opportunity to say how pleased I was with my recent experience with Massey Toyota. I purchased a 2023 Toyota Tundra; this was the third vehicle that my family and I bought from Mas I was with my recent experience with Massey Toyota. I purchased a 2023 Toyota Tundra; this was the third vehicle that my family and I bought from Massey Toyota, and every time, we dealt with Anthony Patrick. I have also sent two other friends to purchase vehicles from Anthony. Anthony is a pleasure to work with. He is not overbearing and listens to the customer's needs. We were able to work out all the details over email and messaging, and the entire process was seamless. Due to personal issues and living in Jacksonville, NC, Anthony drove the truck to me, reviewed all the ins and outs of the truck, and ensured I had no questions before heading back to Kinston. If you are in the market for a Toyota and want a great experience, reach out to Anthony Patrick at Massey Toyota in Kinston, NC. Matt More
Great service! Jerry Bass was a great communicator. I was waiting 8 months for a car somewhere else, I contacted Massey Toyota and they got me a car the next day. S Jerry Bass was a great communicator. I was waiting 8 months for a car somewhere else, I contacted Massey Toyota and they got me a car the next day. Super happy with my experience. More
After contacting several Toyota Dealerships in NC, I was very pleased to have the opportunity to work with James Hedgepeth. Instead of just telling me what vehicle was on the lot, he found the vehicle I was very pleased to have the opportunity to work with James Hedgepeth. Instead of just telling me what vehicle was on the lot, he found the vehicle I was looking for, offered it to me at a very fair price, answered all my questions and was extremely responsive with my follow-up questions and kept me apprised of my vehicle status as it was completing manufacture. I'm extremely happy with my new Tundra Capstone, and would recommend James as a great person to work with on your next vehicle purchase. My wife will need a new car in a couple years, I'm sure I'll be reaching out to James for help. More
I just purchased my 5th Toyota from Massey Toyota and just like the first 4 purchases it was a great experience. Deal was agreed to online and everything was completed with no problems at all. This was m just like the first 4 purchases it was a great experience. Deal was agreed to online and everything was completed with no problems at all. This was my second time I dealt with Terry Noble for myself and I just recently dealt with him in helping a friend purchase a new RAV4. Terry has been very helpful in these last two purchases and I’m sure I’ll be dealing with him again in a few years. Dealing with Earl and his sales team and and the service team over the last 12 years has been a real pleasure. More
We dealt with Terry Noble and could not have had a happier experience. This is our second Toyota purchase from Massey. We made a big mistake not buying our 2019 Highlander from them but through regret happier experience. This is our second Toyota purchase from Massey. We made a big mistake not buying our 2019 Highlander from them but through regrets we learned to always go to Massey Toyota for another purchase. Give Terry a call if you are in the market for a new or used car. He will get you in your next car quickly. At Massey they value a customer . More
Great experience. Jerry Bass was who I delt with and he was very helpful and professional. I would recommend Massey Toyota to everybody. Jerry Bass was who I delt with and he was very helpful and professional. I would recommend Massey Toyota to everybody. More