Massey Cadillac of South Orlando - Service Center

Changing headlights Mike gives excellent customer service and he’s always on time. Highly recommend this Dealership & Mike! Thank you so much! I really appreciate your a Mike gives excellent customer service and he’s always on time. Highly recommend this Dealership & Mike! Thank you so much! I really appreciate your attention to details. More

Great service advisors My Service Advisor Mike Pelfry was great, appreciated him taking the time to explain my car issues! It’s especially nice having your car washed. It wa My Service Advisor Mike Pelfry was great, appreciated him taking the time to explain my car issues! It’s especially nice having your car washed. It was a nice touch while waiting for my car to have a coffee and snack! The washroom was immaculate!! More

Road Service Great service and response time....I had never used roadside service before but the tech was great and extremely timely response. I highly recommend Great service and response time....I had never used roadside service before but the tech was great and extremely timely response. I highly recommend them. Linda More

Professional quality services The best in the business. They serviced my 2009 escalade and I don't trust anyone but Masseys. They go above & beyond our expectations. Thanks guys The best in the business. They serviced my 2009 escalade and I don't trust anyone but Masseys. They go above & beyond our expectations. Thanks guys More

Jacob is very good. Every time I bring my car there Jacob goes above and beyond to make sure my experience is good. Thank you and keep up the good work. Every time I bring my car there Jacob goes above and beyond to make sure my experience is good. Thank you and keep up the good work. More

Excellent service! This dealership goes out of its way to ensure that you are satisfied. Jake Luckeydoo makes sure you are kept apprised of their progress and goes out o This dealership goes out of its way to ensure that you are satisfied. Jake Luckeydoo makes sure you are kept apprised of their progress and goes out of his way to make your experience as pleasant as as a service appointment can be. I would recommend this dealership to all Caddy owners for their service needs. My next purchase will certainly be with them. More

Great service department Matt from the service department was a pleasure to talk to. Everything was done in the time frame given, there were no surprises or pressure to buy an Matt from the service department was a pleasure to talk to. Everything was done in the time frame given, there were no surprises or pressure to buy anything not needed. I was 100% satisfied with the work and people in the service department. Even though I did not buy my car from Massey I was treated very well and with great respect. I would highly recommend Massey Cadillac South for service More

outstanding! We stopped by for a simple oil change and some minor issues. The level of customer service from Mr. Matt Pelphrey was excellent. We will continue to We stopped by for a simple oil change and some minor issues. The level of customer service from Mr. Matt Pelphrey was excellent. We will continue to take our Xts Platinum for any repairs with you from now on. Thank you ! Sincerely, Juan Carlos Barrero More

Excellent Service! Brought my car in for service when the sunshade woudln't retract. Matt knew right away what the problem was, and informed me that it would take a day Brought my car in for service when the sunshade woudln't retract. Matt knew right away what the problem was, and informed me that it would take a day to repair. He offered me a loaner vehicle and stated that his team wanted to take their time making the repair in order to get it right. I was deeply impressed by the commitment to excellence and professionalism. Thank you again Matt and the team at Massey Orlando South DM More

Great Service Department We have been Masey South clients for over five years and have had nothing but exceptional service. Our current service provider is Doug and he alway We have been Masey South clients for over five years and have had nothing but exceptional service. Our current service provider is Doug and he always goes above and beyond our expectations when taking care of our service needs. We have to say the whole service department is a quality team and we love dealing with them. More