Massey Cadillac of South Orlando

Great services . The advisor clear to explain the repair needs to completed in the car. Thank you. The waiting time was normal and the facilities amazing. . The advisor clear to explain the repair needs to completed in the car. Thank you. The waiting time was normal and the facilities amazing. More

Exeellent Excellent Total Service - Personnel & Capability. All employees were very helpful and courteous as always. The work was very timely and the results w Excellent Total Service - Personnel & Capability. All employees were very helpful and courteous as always. The work was very timely and the results were thoroughly explained. More

Great service Jake my service advisor was great. He made me feel welcome and explained what was being done and kept me informed. My car was returned back to me look Jake my service advisor was great. He made me feel welcome and explained what was being done and kept me informed. My car was returned back to me looking like I had just purchased it. The young man that washed my car, Tyler walked me around my car to make sure I was happy with my clean car. Massey Cadillac south is awesome! More

Massey Cadillac - South Team ROCKS! If you're looking for that "not so typical" buying experience, look no further! Robert and Eric made our experience stress free and fun. Our Salesma If you're looking for that "not so typical" buying experience, look no further! Robert and Eric made our experience stress free and fun. Our Salesman, Fritz Thomas, was very knowledgeable and explained all of the features on our new Cadillac Escalade. He was kind and extremely patient with all of our questions. He introduced us to members of the Service Department regarding our future maintenance schedules. Even the Business Manager, Gail, played a key role in making our purchase fun and exciting! The Detail Department went above and beyond in making sure my wife's Escalade was ready for delivery. We highly recommend Fritz and the Massey Cadillac - South Team! You won't be disappointed! More

Your Service team is outstanding! Specifically Matt and Doug! They both treat our drivers like VIPs every time we bring one of our Escalades in for service. Another quality we apprecia Specifically Matt and Doug! They both treat our drivers like VIPs every time we bring one of our Escalades in for service. Another quality we appreciate is their communication with us. When they have completed service on any of our Escalades they notify us immediately. We would like to thank Massey South for the client relationship you share with the Walt Disney Swan and Dolphin! More

Danny was amazing It was a great experience. Wow! The service and the no pressure sales person. The honesty was exceptional. I plan to get a few more Cadillacs! It was a great experience. Wow! The service and the no pressure sales person. The honesty was exceptional. I plan to get a few more Cadillacs! More

Doug is the MAN! Every time I take my car to get serviced, Im always satisfied with my experience. Doug always takes care of me! There was a issue with my rear differe Every time I take my car to get serviced, Im always satisfied with my experience. Doug always takes care of me! There was a issue with my rear differential that I didn't notice and Doug caught it, ordered a new one and got me a free loaner. Thanks! More

Excellent My car was towed to Massey after hours. When I called the next morning, I was told they might not be able to get to my car until the following day. A My car was towed to Massey after hours. When I called the next morning, I was told they might not be able to get to my car until the following day. As it turned out, my car was repaired and ready for pickup at approx. 2:00 p.m. I was thrilled for the speedy service. When I walked into the dealership even the paperwork was ready for my signature. Terrific and courteous service. Thank you. More

Service that fights on your behalf CTS broke down at Disney, I'm from Tampa... so On Star would only tow it to the nearest Dealership. My extended warranty (protect my car) was garbage CTS broke down at Disney, I'm from Tampa... so On Star would only tow it to the nearest Dealership. My extended warranty (protect my car) was garbage and stuck me with an $1800.00 bill... but the Service Manager Doug Smith fought them hard on my behalf. We lost, but I truly feel the Service team bent over backwards for me. Their courtesy loaner was an immaculate ATX, got me thinking I'll need another Caddy in the near future... I can't thank the guys enough. Only critique offering financing for bills over $1500.00 would be nice. More

Excellent services I like the way this dealer services, everything is ready, quickly and perfect ,special when I work with Mr.Douglas ,he is very nice guy for help,expla I like the way this dealer services, everything is ready, quickly and perfect ,special when I work with Mr.Douglas ,he is very nice guy for help,explaining clearly. I like this dealer ,and I did refer to my family andy friends. More