Back

Massey Cadillac of Orlando - Service Center

Orlando, FL

not yet
rated
48 Reviews

48 Reviews of Massey Cadillac of Orlando - Service Center

Sort by
October 16, 2017

Excellent Service Always This is the first Cadillac I've ever own and the first dealership I've every dealt with. I've found them to be wonderful. More

by Nejha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick
September 16, 2017

Service Department Always Great Everytime I take my ATS in for a service, Margaret is wonderful! She keeps me informed, always has a loaner car for me and is just a pleasure to work More

by Beth M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Salinger and Jimmy Capps
September 13, 2017

Excellent service and catering to my needs. Massey North in Orlando is hands down the best dealership I've had the pleasure of dealing with. Always attentive to my needs and convenience while ge More

by Henry Lowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Angellati, Billy (service manager)
August 14, 2017

The Best Customer Service! Massey North Customer Service is the very Best. That Is the reason I purchased my second Cadillac. Todd is my Service Agent and he provides the best s More

by Lakeland 1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Wright, Rick and Margaret
August 13, 2017

Terry is the best !!!!! Another great experience at Massey Cadillac of Orando !!! Terry Wilson was fantastic, best experience ever ! He worked with Geico and got my 20 More

by David 2014 CTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wilson ! Jimmy Capps referred me to him! Jimmy another great experience I have purchased 3 Cadillacs from him over the past 2 years !!!
August 05, 2017

Body Shop was FAST and friendly. They had the part in stock and I was on my way home in less than 1 hour with my ATS looking new again. I will make good and sure my car in pulled into More

by Caddygranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
July 26, 2017

Prefect customer service Your Service department is Amazing..Im from south Fla. And i have been running into some terrible customer service... Thank you Massey Cadillac Orlan More

by Bonnie Handsborough jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
July 24, 2017

Great Service Service dept was very helpful, service was great and quick. Everyone was very professional and courteous, Very happy with Massey. Roadside assistance More

by rammo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan
June 28, 2017

Price The only reason I am providing 2 Stars is my Service Advisor was at least honest and very helpful. This review has nothing to do with him!!! However, More

by NoMoreMoneyForServiceRates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anonymous
Jul 05, 2017 -

Massey Cadillac of Orlando responded

Hello! Thank you for taking the time to give us your feedback. We are sorry to hear about this experience. We strive to offer fair pricing and we hate to hear that we dropped the ball in this respect. Please call our GM, Bill Hull at (407) 299-6161 so that we may resolve this issue. -Your Massey Cadillac of Orlando Team

June 20, 2017

Great Service by a very professional and friendly staff Margaret Clevenger, was attentive, professional and assisted in making sure all my warranty repair needs were complete. Margaret is the epitome of a t More

by Dogbreath427
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Margaret Clevenger
...
4