Massey Cadillac of Orlando

This dealership does not follow up when you contact them once the vehicle is sold. They delivered a new car without windshield wiper fluid, no follow up on phone calls regarding the temporary registration once the vehicle is sold. They delivered a new car without windshield wiper fluid, no follow up on phone calls regarding the temporary registration and plate transfer. More

RICKY SULYMA was our salesman and we would highly recommend him. He went above and beyond to help us. He is excellent! recommend him. He went above and beyond to help us. He is excellent! More

We purchased a Cadillac XT4 from Richard Sulyma and we had a Great Experience. He was very professional and attentive to our needs. had a Great Experience. He was very professional and attentive to our needs. More

Not quit sure they understand the meaning of service as in their center. sat on car for three days then i had to contact warranty service then was told the service of the car had been deleted and that it w in their center. sat on car for three days then i had to contact warranty service then was told the service of the car had been deleted and that it would have to be started over...the service person knows who he is More

This was the easiest dealership I have worked with. I was in and out in 2 hours. I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Melinda Edwards was ve I was in and out in 2 hours. I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Melinda Edwards was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. I highly recommend this dealership. More

Do Not trust the promises of Massey Cadillac North. I bought a XT4 on Feb 17, 2023. I had a pre approval for 7% that I could have bought a certified preowned with 1040 miles on it. I applied for pre ap I bought a XT4 on Feb 17, 2023. I had a pre approval for 7% that I could have bought a certified preowned with 1040 miles on it. I applied for pre approval through Massey as well. I was promised that they could get me 7% financing on a brand new model. On my pre approval application they had a complete explanation of my income. When I was in the salesman’s office my bank called me about their pre approval. I turned that offer down on the basis that I had a pre approval for 7% through GM Financial. After I did that their financing offer was retracted and I walked out with a 12.64% financing deal that will cost me an additional $13,000 over the course of the loan. Do not trust Massey Cadillac on their word for anything. I also had issues with the value of my trade in. The GM is fully aware of all these facts and doesn’t care. More

25k Market Adjustment is nothing but total greed. I sincerely hope when the car market changes that (all future potential and current customers remember this dealership for the greedy scam. Good thin I sincerely hope when the car market changes that (all future potential and current customers remember this dealership for the greedy scam. Good things come to good people, thankfully bad things work the same way.., More

I just got my 2022 Cadillac XT5 from Massey Cadillac North, It was a nice experience doing business with this dealership, No Gimmicks, No Pressure. Darrell Baker who was my salesman was honest,very pr North, It was a nice experience doing business with this dealership, No Gimmicks, No Pressure. Darrell Baker who was my salesman was honest,very professional and knowledgeable.He took the time out to answer any questions that I had about my new Car.And let me take a test drive I would highly recommend this Dealership to anyone looking to buy a new car. More

I can’t say Thank you enough to Shawn Walck and the technician at Massey Cadillac. I relocated to Orlando and have never been to Massey before, my Cadillac was making a noise. Shawn was so nice and qu technician at Massey Cadillac. I relocated to Orlando and have never been to Massey before, my Cadillac was making a noise. Shawn was so nice and quick to take a look and drove it. He was able to diagnose it and the technicians fix it.. Thank you Shawn and Massey Technicians for taking care of my vehicle. Forever a Cadillac owner. More

Bought a used truck from Massey had some issues a few weeks later and took it to their shop . Bill Waddle was very helpful and installed a new turbo only cost me a $100 what a great service department. W weeks later and took it to their shop . Bill Waddle was very helpful and installed a new turbo only cost me a $100 what a great service department. Would highly recommend Massey North service More