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Massey Cadillac of Orlando
Orlando, FL
170 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 170 reviews
May 17, 2024
Mr. Busby was my agent and made sure I was happy with the whole process. Listened ans advocated for me to get the best possible car for the best price. I was impressed with the whole team. He stayed late whole process. Listened ans advocated for me to get the best possible car for the best price. I was impressed with the whole team. He stayed late to make sure I was take. Care of. Truly great experience More
by Happy Customer
Employees Worked With
Busby
May 16, 2024
Melinda was wonderful, she went out of her way to meet all my requests. I would especially recommend her and the dealership. They made it a very smooth and quick process. all my requests. I would especially recommend her and the dealership. They made it a very smooth and quick process. More
by RB1
Employees Worked With
Melinda Edwards
May 16, 2024
The place was a complete mess. The lounge was dirty the facility seemed like it did not have air conditioning.The sales man I had was good but the other staff were having side conv The lounge was dirty the facility seemed like it did not have air conditioning.The sales man I had was good but the other staff were having side conversations using multiple types of profanity and were not discreet about it. Very disappointed to see a Cadillac dealer operate a facility like this. More
by simpatrol73
Employees Worked With
JP, and finance manager
May 09, 2024
Sales representative was great. Made sure that everything was understood and did not push anything on us. Process was also fast and easy. Made sure that everything was understood and did not push anything on us. Process was also fast and easy. More
by Landonandhatley
Employees Worked With
Melinda Edwards
April 27, 2024
Robert Greene contacted me immediately. He was honest and completely straightforward.. After looking as the RS6, I took the weekend to think about it. He contacted me Monday less than 2 He was honest and completely straightforward.. After looking as the RS6, I took the weekend to think about it. He contacted me Monday less than 2 minute before I was set to call him and we made the deal. Paperwork wise, everything was ready for me when I arrived and the finance Crew had all the paperwork ready to sign. All in all it was the smoothest car purchase I've had in 20 years. More
by coronelli
Employees Worked With
Robert Greene
April 26, 2024
Life long customer. Always pleased with service. Recommend customer call back same day as inquiry. Strive to offer a warmer sales experience - provide water/soft drinks Always pleased with service. Recommend customer call back same day as inquiry. Strive to offer a warmer sales experience - provide water/soft drinks and small snacks while waiting to complete paperwork. Improve post sales follow up - make thank you call, email or text within 24 hours of sale, mail handwritten thank you note. Attention to small extra touches show high quality customer service. More
by Annette
Employees Worked With
Bill Hull, Brandon Jones, Michael Laratro
