Massey Cadillac of Orlando

This experience by far had to be the most complicating and un bearing car buying experience I’ve ever had. I found the perfect vehicle at the Cadillac dealership and decided I was going to purchase it wit and un bearing car buying experience I’ve ever had. I found the perfect vehicle at the Cadillac dealership and decided I was going to purchase it with my own financing where I was told they don’t do business with my credit union and that no matter how much money I put down on the vehicle that they would not be able to hold the vehicle for me even though they knew I was financing it through my credit union. The vehicle was delivered to me with less than a quarter tank of gas in it and needing washer fluid when they’re supposed to have done a 172 point inspection on the vehicle. I feel like I was stereotyped because I’m 35 years old and treated as if I could not purchase a Cadillac. I will not buy another vehicle from this Cadillac dealership. I will purchase my next vehicle somewhere else. When trying to contact someone over the phone each time I had to go thru 4 or 5 different people before you get to the right person even if you asked for that person name specifically. I will not recommend this dealership to any of my family or colleagues looking to purchase a new Cadillac. More

AJ was my sales person and was very attentive. Adjusted my settings in my new XT 4 to my preferences.Also, addressed any concerns and questions via text and by phone promptly. Adjusted my settings in my new XT 4 to my preferences.Also, addressed any concerns and questions via text and by phone promptly. More

We were very pleased with our salesman AJ Francillon. He did an excellent job. Answered all my questions took his time showing me all about my new car. Asked me to be sure to call if I had any questions He did an excellent job. Answered all my questions took his time showing me all about my new car. Asked me to be sure to call if I had any questions, he would be glad to answer any questions I have. More

What a fantastic experience I had with both Michael and Alicia here. It’s night and day compared to the dealership I bought my last Escalade at. I’m feeling confident in my purchase here with the support o Alicia here. It’s night and day compared to the dealership I bought my last Escalade at. I’m feeling confident in my purchase here with the support of the team I met going forward. More

AJ and Brandon tag teamed to make my car buying experience seamless. They were courteous and helpful with this process. experience seamless. They were courteous and helpful with this process. More

The Best One! Especially the salesman Mike, very professional and qualified in what he does. Especially the salesman Mike, very professional and qualified in what he does. More

My sales person Dan was very helpful and knowledgeable, and he was not pushy and he was a great sales person for me and he was not pushy and he was a great sales person for me More

We had a great experience with Massey. Everyone was friendly, helpful, and attentive. And we love our new car!! Everyone was friendly, helpful, and attentive. And we love our new car!! More

Review for Paul Zayas at Massey Cadillac and sales staff of Brandon I had the pleasure of working with Paul at Massey Cadillac, and I must say, it was an enjoyable car-buying experiences. From the moment I of Brandon I had the pleasure of working with Paul at Massey Cadillac, and I must say, it was an enjoyable car-buying experiences. From the moment I walked into the dealership, Paul’s professionalism, knowledge, and genuine care stood out. He took the time to understand our needs, preferences, and budget, never once making me feel rushed or pressured. Paul’s expertise in the Cadillac lineup was impressive—he walked me through the features, benefits, and options of each model with clarity and patience. What truly sets Paul apart is his commitment to customer satisfaction. He went above and beyond to ensure I felt confident and informed at every step of the process. If you’re considering a new Cadillac, I highly recommend asking for Paul Zayas at Massey Cadillac. His dedication, transparency, and exceptional customer service make him a standout professional. Thank you, Paul, for making this such a positive experience! More

From start to finish our car buying experience was first class. From the greeting to the answering all our questions and making us feel comfortable in the process was great. Raymond our sales person was awe class. From the greeting to the answering all our questions and making us feel comfortable in the process was great. Raymond our sales person was awesome. He knew the products and made us feel confident in our choice. Great job!! More