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Massey Cadillac of Orlando
Orlando, FL
179 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 179 reviews
August 13, 2017
Terry is the best !!!!! Another great experience at Massey Cadillac of Orando !!! Terry Wilson was fantastic, best experience ever ! He worked with Geico and got my 20 Another great experience at Massey Cadillac of Orando !!! Terry Wilson was fantastic, best experience ever ! He worked with Geico and got my 2014 CTS put back together and it looks wonderful !!! So Happy !!! I was so pleased with the out come I brought in my classic Pontiac Firebird Trans am for some body work !! I am a customer forever !!! David More
by David 2014 CTS
Employees Worked With
Terry Wilson ! Jimmy Capps referred me to him! Jimmy another great experience I have purchased 3 Cadillacs from him over the past 2 years !!!
August 05, 2017
Body Shop was FAST and friendly. They had the part in stock and I was on my way home in less than 1 hour with my ATS looking new again. I will make good and sure my car in pulled into They had the part in stock and I was on my way home in less than 1 hour with my ATS looking new again. I will make good and sure my car in pulled into the garage far enough before closing the garage door. More
by Caddygranny
Employees Worked With
Don't remember names.
August 04, 2017
Buying a new car! The salesperson, Nick, was exceptionally helpful and straight forward. Melinda Cantor in Finance was also very helpful in getting me into a new car. The salesperson, Nick, was exceptionally helpful and straight forward. Melinda Cantor in Finance was also very helpful in getting me into a new car. She showed me the dealer models and how economical they were. I would have been lost without her. Mr. Hopkins was amazing as well. More
by merapples
Employees Worked With
Melinda Cantor, Nick Hopkins
July 26, 2017
Prefect customer service Your Service department is Amazing..Im from south Fla. And i have been running into some terrible customer service... Thank you Massey Cadillac Orlan Your Service department is Amazing..Im from south Fla. And i have been running into some terrible customer service... Thank you Massey Cadillac Orlando for welcoming me to Orlando with great customer service I really appreciate it More
by Bonnie Handsborough jr
Employees Worked With
Daniel Martin
July 24, 2017
Great Service Service dept was very helpful, service was great and quick. Everyone was very professional and courteous, Very happy with Massey. Roadside assistance Service dept was very helpful, service was great and quick. Everyone was very professional and courteous, Very happy with Massey. Roadside assistance was excellent as well More
by rammo
Employees Worked With
Dan
June 28, 2017
Price The only reason I am providing 2 Stars is my Service Advisor was at least honest and very helpful. This review has nothing to do with him!!! However, The only reason I am providing 2 Stars is my Service Advisor was at least honest and very helpful. This review has nothing to do with him!!! However, I simply needed a new headlight and ballast for my Escalade. Massey price $500(+/-). I ordered the light and ballast from Amazon for a total of $65 and it took 20 mins to install. I am not that mechanical so I did have to watch a few Youtube videos BUT well worth the $400 savings. Hourly Labor rates are through the roof! I could open a shop next door and make millions! More
by NoMoreMoneyForServiceRates
Employees Worked With
Anonymous
June 27, 2017
2017 Escalade Purchase - GREAT EXPERIENCE Just bought my 2017 Escalade Platinum. Sales team was very professional. Many thanks to James Stein, Adam Hopper, and Billy Han. If you need Just bought my 2017 Escalade Platinum. Sales team was very professional. Many thanks to James Stein, Adam Hopper, and Billy Han. If you need a new vehicle, reach out to James Stein. He and Billy's customer service are second to none, and will assist you with anything you need! Tyler N. More
by tylerthuan
Employees Worked With
James Stein, Billy Han
June 20, 2017
Great Service by a very professional and friendly staff Margaret Clevenger, was attentive, professional and assisted in making sure all my warranty repair needs were complete. Margaret is the epitome of a t Margaret Clevenger, was attentive, professional and assisted in making sure all my warranty repair needs were complete. Margaret is the epitome of a true professional and what great customer service is meant to be A+ More
by Dogbreath427
Employees Worked With
Margaret Clevenger
June 17, 2017
Great Ric was fabulous. I will continue to come back there because of him I appreciate his professional attention to detail. I felt safe and well taken ca Ric was fabulous. I will continue to come back there because of him I appreciate his professional attention to detail. I felt safe and well taken care of because of him More
by Ralph224#
Employees Worked With
Rick
May 21, 2017
Great Service Massey did the service in a timely fashion, gave it back to me on the date promised, and gave the car back clean. I highly recommend Massey Cadillac. Massey did the service in a timely fashion, gave it back to me on the date promised, and gave the car back clean. I highly recommend Massey Cadillac. More
by Denny A
Employees Worked With
Shawn
