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Massey Cadillac of Orlando
Orlando, FL
144 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 144 reviews
May 02, 2018
Awesome service! My ATS was so beautifully detailed and serviced by Jesse who meticulously and diligently when out of his way to please. Thank you so much for such g My ATS was so beautifully detailed and serviced by Jesse who meticulously and diligently when out of his way to please. Thank you so much for such good care! More
by EDMONDS, Suz
Employees Worked With
Melinda Edwards and Jesse
Helpful April 30, 2018
Disappointed With My American Luxury Vehicle So, my wife brought car in for service and 2nd visit for molding sticking up over windshield in front of roof rail. Their idea was to use some adhesiv So, my wife brought car in for service and 2nd visit for molding sticking up over windshield in front of roof rail. Their idea was to use some adhesive to hold down with 7 or 8 pieces of masking tape and told my wife to gently remove masking tape to allow the molding not to come apart again. This sounds like they want us to confirm their work order and go home with masking tape on my Caddy luxury Premium. This would’ve all been squared away if they had just kept the vehicle over night. Just Disapointing. More
by Bulletproof
Employees Worked With
No
March 27, 2018
Emergency service Came in just before the service closing time with an emergency and no appointment i spoke with Margaret Clevenger i told her i had an issue with the w Came in just before the service closing time with an emergency and no appointment i spoke with Margaret Clevenger i told her i had an issue with the way my car was running and she had a mechanic look at it and told me later on there was no way she could have me leave with the issue i had which was great to hear and they fixed the problem (had two bad coils) great service! More
by Santana1
Employees Worked With
Margaret Clevenger
December 13, 2017
Always Exceptional I leased my 2015 Escalade from Darrell Baker at the Massey Cadillac North location in September 2014. I have had the vehicle serviced 100% at the de I leased my 2015 Escalade from Darrell Baker at the Massey Cadillac North location in September 2014. I have had the vehicle serviced 100% at the dealership since the purchase. This was the 6th car I have purchased from Darrell in the past 10+ years. He has always been exceptionally professional and courteous and fair. When my Escalade lease expired this month, I opted to buy the car out-right and Darrell made the process super-simple and easy. I have found it very difficult to even consider another dealership, because the experience I receive at MCN is always top-notch - better than we get at the Mercedes dealership for my wife's car! More
by Colin Findley
Employees Worked With
Darrell Baker
November 26, 2017
Avoid at all costs Went to this dealership because they were actually not overpricing me on the install of a remote start on my 2016 Cadillac ATS told it was done to com Went to this dealership because they were actually not overpricing me on the install of a remote start on my 2016 Cadillac ATS told it was done to come pick it up as I’m there I asked the service advisor Margaret Clevenger about spending more money on factory upgrades there next one would have been probably a $2000.00 plus job she said she would get me all the info perfect go to get in my car the tpms sensors weren’t working and the connection to my iPhone didn’t work the fixed the sensor issue but told me it was probably the iPhone cable and to go home and try a new one I did that it didn’t solve the issue after a week of phone calls to her and no return calls I figured to go to the next step and call the manager and left a message for him and he has still yet to return a phone call great way to lose a customer who wants to spend money on upgrades vs. warranty work I will find another dealer regardless hopefully the next will be better More
by 1sikats
Employees Worked With
Margaret Clevenger
November 17, 2017
No Transport service I wanted to get my car detailed, I work right down the road they could not provide a pick up for me. I did not get it done!!!!!!!!!!!!!!!!! I wanted to get my car detailed, I work right down the road they could not provide a pick up for me. I did not get it done!!!!!!!!!!!!!!!!! More
by princie lee
Employees Worked With
troy, Cody Triplett
November 14, 2017
GREAT CADILLAC MOMENT I drove 3 hours to purchase a Cadillac at Massey and had a great experience with all the people we worked with. Jimmy our salesman was fantastic and I drove 3 hours to purchase a Cadillac at Massey and had a great experience with all the people we worked with. Jimmy our salesman was fantastic and went above and beyond to help us and would highly recommend them. Our whole process turned out to be a great Cadillac Moment! More
by Chad
Employees Worked With
Jimmy, Melinda and Billy
October 19, 2017
Excellent experience I just purchased my third Cadillac from Massey Cadillac, and they are by far the best dealership I have ever used!! They listened to my wants and need I just purchased my third Cadillac from Massey Cadillac, and they are by far the best dealership I have ever used!! They listened to my wants and needs and provided me with exactly what I ask for. The sales staff and finance staff were exceptional! I would highly recommend them to anyone looking for a new vehicle. More
by Lomalinda4
Employees Worked With
Brandon Jones
October 16, 2017
Excellent Service Always This is the first Cadillac I've ever own and the first dealership I've every dealt with. I've found them to be wonderful. This is the first Cadillac I've ever own and the first dealership I've every dealt with. I've found them to be wonderful. More
by Nejha123
Employees Worked With
Roderick
October 10, 2017
Services are excellent I mostly have dealt with Margaret in the service department and have nothing but great experiences with her , she’s very efficient and knowledgeable. I mostly have dealt with Margaret in the service department and have nothing but great experiences with her , she’s very efficient and knowledgeable. I have purchases my last 3 Caddilac’s from Massey and couldn’t be more satisfied. More
by My car
Employees Worked With
Rich Hopkins
