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Massey Cadillac of Orlando
Orlando, FL
218 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 218 reviews
October 03, 2025
Massey Cadillac adds an unnecessary, worthless $1,200 Permaplate protection plan to the cost of the car that you can't refuse. AND they charge 3% for Credit Card down payments. I WANTED to split the DP o Permaplate protection plan to the cost of the car that you can't refuse. AND they charge 3% for Credit Card down payments. I WANTED to split the DP on my Delta Miles Card and the rest on my Debit.. It would have cost me $150. Mind you I just purchased another vehicle at MB of North Orlando in August and neither of those issues were realized. The only reason why I even gave 2 stars was Jake was great to work with. Incidently...had they not FORCED the overpriced Permaplate I would have definitely purchased the extended warranty. More
by macioelaam
Employees Worked With
Jake
September 25, 2025
In fact, the service was decent and the staff were very helpful. I highly recommend this place. They helped me until I got what I wanted according to my budget, I never felt that they were bored or tired, helpful. I highly recommend this place. They helped me until I got what I wanted according to my budget, I never felt that they were bored or tired, even though my requests were not simple. Finally, I would like to recommend this place. More
by Dina Sanad
Employees Worked With
Joe, Brandon
September 24, 2025
we went to go look at several vehicles CT4-V, Optiq-V Optiq luxury level 2, and the Vistiq, James took the time and showed my wife every vehicle she was interested in and different trim levels available Optiq luxury level 2, and the Vistiq, James took the time and showed my wife every vehicle she was interested in and different trim levels available, Jay the General Manager resolved an issue we had with the missing 2nd key and charger nothing to do with James and the buying process. would purchase again form north More
by darknight74205
Employees Worked With
James sale , and Jay the General Manager
September 16, 2025
Really liked the car and staff was great to work with. Good variety and salesperson was very helpful. They followed up and made sure everything was good. Did everything they said they would. Good variety and salesperson was very helpful. They followed up and made sure everything was good. Did everything they said they would. More
by cforbrick
Employees Worked With
Roosevelt
September 14, 2025
Jay the General Manager is resolving this issue! We purchased a Cadillac on July 5, 2025. We have been unable to receive a title and tags after 2 months. Numerous phone calls and escalations have We purchased a Cadillac on July 5, 2025. We have been unable to receive a title and tags after 2 months. Numerous phone calls and escalations have been fruitless. We cannot drive the car and are still waiting. More
by Rutterce
Employees Worked With
Jacob
September 06, 2025
From start to finish the process was seamless was treated like family and have been coming here for years and the staff and sales people have been amazing every time like family and have been coming here for years and the staff and sales people have been amazing every time More
by rcduke23
Employees Worked With
James
August 29, 2025
I had an amazing experience at Massey Cadillac of Orlando! Joe Welch did such a great job from start to finish—patient, professional, and truly went above and beyond. I met with multiple dealers in T Orlando! Joe Welch did such a great job from start to finish—patient, professional, and truly went above and beyond. I met with multiple dealers in Tampa and even gathered quotes from other states, and Massey Cadillac (with Joe leading the way) beat them all with an unbeatable deal. The process was smooth, transparent, and stress-free. I drove away in a beautiful Cadillac and I am 100% satisfied. If you want the best price and top-notch service, ask for Joe Welch! More
by Drea0519
Employees Worked With
Joe Welch
August 28, 2025
“Outstanding dealership! This was by far the best car-buying experience I’ve had. The team was knowledgeable, helpful, and made the entire process smooth and stress-free. I h This was by far the best car-buying experience I’ve had. The team was knowledgeable, helpful, and made the entire process smooth and stress-free. I highly recommend checking them out — I’ll definitely be returning when it’s time for my next vehicle!” More
by ryanmccallion
Employees Worked With
Jay , Eloy
