Maserati of Washington
Sterling, VA
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Best car buying experience EVER. We recently leased a 2019 Maserati Levante from this dealership. Al made a normally stressful experience very easy. He was a real pleasure to work w We recently leased a 2019 Maserati Levante from this dealership. Al made a normally stressful experience very easy. He was a real pleasure to work with and very knowledgeable. Knowing that our special needs daughter isn’t very patient, Al, Kevin, and Fernando had everything prepared ahead of time. The 3 of us were in and out in about 20 minutes. Hands down the easiest and most stress free car buying experience ever! We will definitely recommend them to our friends! More
Great buying experience! The car buying experience at the dealership was very smooth. Alberto and Kevin were very pleasant to work with and delivered on everything that they The car buying experience at the dealership was very smooth. Alberto and Kevin were very pleasant to work with and delivered on everything that they had said they would. If you are looking for a luxury vehicle to own I wouldn't go anywhere else. More
Great Experience. Car was nicer than expected Al was great from start to finish. Knowledgeable and attentive. Went above and beyond to make the experience worth the trip from out of state. Than Al was great from start to finish. Knowledgeable and attentive. Went above and beyond to make the experience worth the trip from out of state. Thanks again! More
Alberto Meer was excellent Everybody from Alberto to the GM and staff was excellent at answering my questions and making me fee like part of the Maserati/Ferrari family. I highl Everybody from Alberto to the GM and staff was excellent at answering my questions and making me fee like part of the Maserati/Ferrari family. I highly recommend Alberto and the staff! More
Was Satisfied with the Deal and Alberto Meer helped me in the deal and all the employees with whom I worked in the showroom are very friendly and helpful and Alberto Meer helped me in the deal and all the employees with whom I worked in the showroom are very friendly and helpful More
Very Happy with our Levante Al was very patient with us as we took a long time to decide while we looked at competing makes and models. We are exceptionally happy and had a smal Al was very patient with us as we took a long time to decide while we looked at competing makes and models. We are exceptionally happy and had a small service item with a couple of tires that the dealership took care of without any problems. Highly reccomended dealer and sales representative. A great experience. More
Fantastic dealership Very professional staff, great experience . The showroom has great collection of Maserati and Ferrari cars. The staff are knowledgeable and friendly Very professional staff, great experience . The showroom has great collection of Maserati and Ferrari cars. The staff are knowledgeable and friendly . I had a great experience More
Maserati of Washington Very efficient and knowledgeable people. The process has been very smooth thus far. I still have to receive my tag, registration, and confirm that my Very efficient and knowledgeable people. The process has been very smooth thus far. I still have to receive my tag, registration, and confirm that my CPO is in the Maserati service system. Al Meer went out of his way to make me feel comfortable at the dealership and get me on my way quickly so I could start my drive back to Atlanta. More
Great Experience! The best car buying experience I have had so far in the past decade! The team was very helpful and patient in working with me and providing options as The best car buying experience I have had so far in the past decade! The team was very helpful and patient in working with me and providing options as necessary. They thoroughly understand their customers and react to the needs. More
Horrible service( Alfred ) service writer I got a cracked windshield on my Maserati and called my insurance travelers which they set up everything for me and did all the leg work to have it re I got a cracked windshield on my Maserati and called my insurance travelers which they set up everything for me and did all the leg work to have it replaced at the tail end of things they called Maserati on three way with me so we all could be on the same page etc. we spoke with (Alfred) service writer and set up a appt with me for Monday the 13th of November . When i got there the first person i saw was Alfred told him I’m here for a appt he looked up my name and said no appt for you i said i have waited a week and that’s impossible . He then said who did you speak with , told him the whole story of the windshield , insurance three way calling etc. he continued to play dumb .amd also said he never spoke to any insurance company about windshield . So i called my insurance on three way and put them on speaker and asked them if they have a note or anything of whom they spoke with BecUse Maserati is saying that they never spoke with us .. my insurance says yes a guy named (Alfred ) so i quickly glance at him as he is lisenting to Thebes conversation . He quickly jumps and says well i speak to insurance companies all day it’s hard to know exactly which one and continues to say he never spoke with them . My insurance company then says we have a detailed notes of the conversation .he had nothing to say but doesn’t matter if he spoke with them or not he says there’s still no appt for you , so i said yes because you didn’t do your job !!! He then said ok you can leave now or get the f:#%out . he needs to work at a Kia dealership or something high line is not for him at all if he even knows what that means . !!! Horrible customer service ..!!!! More