Maserati of Newport Beach

The dealership and it’s sales team were great to work with, and I’m very happy with my recent acquisition! with, and I’m very happy with my recent acquisition! More

I recently attempted to purchase my second Levante from the Maserati Newport Beach dealership, and I say "attempted" because I was never able to place my order. I went to the dealership and went through the Maserati Newport Beach dealership, and I say "attempted" because I was never able to place my order. I went to the dealership and went through the process of designing the car that I wanted to order. I left a deposit for my order even though I needed one small question answered before finalizing my order. I waited a week for a call from the Sale Manager with the answer to my question and never heard anything. I sent two emails and left two voicemails without a single response. I basically made FOUR ATTEMPTS to buy my second Maserati from Maserati Newport Beach dealership, but I was never able to get a response or place my order. I eventually had to call Maserati USA to ask for their help with getting my deposit back and, even then, the Newport Beach dealership couldn't even bother to add a letter of apology when they sent my check back to me. I can’t say that I’ve ever been treated so poorly by a business. I love my Maserati and was really looking forward to purchasing another one, but I will never buy a Maserati again after this experience. More

My 2017 Maserati Quattroporte has not been a very reliable car, but thanks to Frank and Joe at the service center oh, I love my car and thankful I'm not driving a boring Mercedes reliable car, but thanks to Frank and Joe at the service center oh, I love my car and thankful I'm not driving a boring Mercedes More

Joe Lofaro was very professional Joe Lofaro offerered great customer service. Returned calls quickly, followed up with information and was overall very professional and courteous. I Joe Lofaro offerered great customer service. Returned calls quickly, followed up with information and was overall very professional and courteous. I would highly recommend Maserati service with him. More

Excellent service for My Maserati Ghibli Joe Lofaro has extended me an excellent service on my Maserati Ghibli. He followed thru during the service. I highly recommend Ferrari Maserati of New Joe Lofaro has extended me an excellent service on my Maserati Ghibli. He followed thru during the service. I highly recommend Ferrari Maserati of Newport Beach. More

A+ Service center I had a dead battery and called the complimentary roadside assistance program afforded to Maserati owners. I had the battery jumped but was concerned I had a dead battery and called the complimentary roadside assistance program afforded to Maserati owners. I had the battery jumped but was concerned the battery was bad. I decided to bring the car to the Maserati service center in Costa Mesa. I called my service advisor Dane Brown, as I do for all of my service needs. I explained the situation and Dane without hesitation said to bring the car in and he would have the battery tested. They found the battery was bad and replaced it and I was in and out within an hour. This is my second Maserati and the decision to buy had a lot to do with how Maserati, especially Dane, cares about their customers. Tom V More

Great Service A-Z I called last minute with a mechanical issue. Dane told me to come right in. No wait, they took the car in and checked it out and at that time realtor I called last minute with a mechanical issue. Dane told me to come right in. No wait, they took the car in and checked it out and at that time realtor needed a replacement part. Immediately got me a loaner car and I was on my way. He kept me updated through the process and I had my car back in no time! Always spotless at the service center and very friendly. Thank you David More

2013 Maserati Gabe Vargas was an exceptional salesman. He was very knowledgeable about his inventory and was not ever pushy. Sometimes the car buying experience c Gabe Vargas was an exceptional salesman. He was very knowledgeable about his inventory and was not ever pushy. Sometimes the car buying experience can be unpleasant, but Gabe made it very enjoyable. Frankie expedited our paperwork and Gabe managed to have a small seatbelt repair done on the spot. Great team work! More

Excellent service Took in my maserati granturismo for a “brake wear” light on. I recently purchased it so I was concerned as to why the light was on. Dane Brown took th Took in my maserati granturismo for a “brake wear” light on. I recently purchased it so I was concerned as to why the light was on. Dane Brown took the time to check the car out to assure me the pads were not worn and that perhaps it was a sensor. I scheduled an appt a week later and sure enough it was a sensor. I appreciate Dane taking the extra time to check out my car prior to the appt as I needed to take a trip ad he assured me I would be safe to drive. He is always very knowledgeable and great customer service More