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Maserati of Naples - Naples Luxury Imports - Service Center

Naples, FL

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55 Reviews

55 Reviews of Maserati of Naples - Naples Luxury Imports - Service Center

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May 07, 2020

Service Pros Sergio Taddeo has been my service advisor for years. My latest visit this week was for an AC problem. Sergio is always delightful, responsive and fort More

by ark6850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

Friendly with an excellent understanding of her job. This is my second opportunity to deal with this dealership. Each time the employees have been helpful and willing to answer my questions no matter wha More

by izzoanjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2020

James Young in service was exceptional, he made sure everything on the car was done correctly and we really appreciate that and were very satisfied! More

by Fvtroha
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

Five star for the dealership...but If could give Tom Phillips a zero for disrespect and the way this salesmen treats his costumers I would. From the minute we walked in the door he seemed to have a chip More

by Love Cars
Recommend Dealer
Yes
Employees Worked With
Chris Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kiah Ordogne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Eddy
August 13, 2019

First class service Professional, courteous service. When I was told the car would have stay to complete the service I was immediately driven home by a very congenial gen More

by joe1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2019

Very caring service management Rasti Havlik was very helpful and took personal interest in my concern. I highly recommend the professional service I have experienced to all of my as More

by Marcel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasti Havlik
May 15, 2019

TEMPERAMENTAL MASERATI I cannot say enough good things about this dealership, from the moment you walk in it is a fantastic experience, could ask for a nicer group of people More

by niecey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasti Havlik, Spencer Worthington
Jun 10, 2019 -

Maserati of Naples - Naples Luxury Imports responded

Hello! Thank you so much for this thoughtful review. We are pleased to hear that you had such a pleasant overall experience, as that is what we strive to give each of our clients. We also are excited to hear that Spencer and Rasti were both great - they are surely both a great asset to our team. We hope you enjoy your Maserati for many years to come and want you to know that we are always here to help you. If we can ever assist you in any way, please do not hesitate to reach out! Respectfully, Maserati Naples

April 09, 2019

Sergio & James extraordinary Maserati Service Professionals I was very pleased by the professionalism of Sergio & James. As a new Maserati client, I braced for a less than stellar experience but was pleasantly More

by Shefox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
March 19, 2019

Emission recall service They honored their appointment and provided a shuttle to and from the dealership while my vehicle was serviced. They helped me pair my phone with t More

by CC02Jag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018

Top notch Service. This dealership is a cut above the rest. The personal touch and ease of dropping your car off and getting a complimentary vehicle was seamless...Also, More

by Maseriti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jolliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Maserati of Naples - Naples Luxury Imports responded

Hello, Thank you for this amazing review. We try to always go above and beyond for our customers, and we are thrilled you had a positive experience with David and Matt! Respectfully, Maserati of Naples

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