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Naperville Italian Autos - Service Center
Naperville, IL
10 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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10 Reviews of Naperville Italian Autos - Service Center
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January 27, 2024
Always professional, knowledgeable and straight forward. No surprises. Thank you for being on top of things 👍🏼 No surprises. Thank you for being on top of things 👍🏼 More
by Edwardj
Employees Worked With
November 27, 2023
I brought my fiat for service 11/27/23. I waited two and one half hours before I went to ask what was going on . I was told at that time he was sorry about the wait but had no reason why it I waited two and one half hours before I went to ask what was going on . I was told at that time he was sorry about the wait but had no reason why it took that long to diagnose the problem. One hour and a half later my car was finally done. Also when you bring your car in they text you and say any questions text back. I texted them twice with no answer. I would not recommend this dealership. I’ve been coming here since 2014 the service has gone down hill since then More
by botags52
Employees Worked With
November 10, 2023
I have a dealership about 10 miles from my house, make the trip to Naperville due to the service experience we get. Highly recommend! the trip to Naperville due to the service experience we get. Highly recommend! More
by BrokersLLC
Employees Worked With
November 09, 2023
Very knowledgable and honest, would recommend them to anyone! Angie is great to work with! Very patient, honest and thorough. Wouldn't trust anyone else with my vehicle. anyone! Angie is great to work with! Very patient, honest and thorough. Wouldn't trust anyone else with my vehicle. More
by Jennifer23
Employees Worked With
October 22, 2022
The service department is top notch. I didnt buy my alfa romeo here but the took care of all my service needs. They always went above and beyond on everything from loaners to getting rep I didnt buy my alfa romeo here but the took care of all my service needs. They always went above and beyond on everything from loaners to getting repairs approved and done in a timely manor. Hats off to the service team, truely exceptional More
by chefgene
Employees Worked With
Service department
April 22, 2021
I worked with Chris and his team to take care of the 5-year major service on my Alfa Romeo 4C, and they exceeded my expectations. Even though there were hiccups along the way, due to the shop being 5-year major service on my Alfa Romeo 4C, and they exceeded my expectations. Even though there were hiccups along the way, due to the shop being busy, the service team was always transparent about the time it would take to get the work done. They were even able to shift things around to make sure I was good to go when a tech broke his hand and couldn't finish the job! I trust very few people with my car, but a team that is upfront about what's going on in their shop and owns the process from start to end is a winner in my book. You guys have a customer for life! More
by tl
Employees Worked With
Chris, Felipe
