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Maserati of Naperville
Naperville, IL
270 Reviews
Maserati of Naperville is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 270 reviews
November 08, 2022
Purchased my vehicle back in 2015. I believe they sold me a lemon. I’ve had nothing but issues with my 500x power train/transmission ever since I purchased my vehicle. They also don’t I believe they sold me a lemon. I’ve had nothing but issues with my 500x power train/transmission ever since I purchased my vehicle. They also don’t treat their customers equally when you bring your vehicle in for service. Their loaner vehicle service option is a joke. They won’t offer you one when you’re scheduling an appointment for service and will trick you into scheduling an appointment making you believe that you’ll be able to get one if needed but they won’t once you come to your appointment. More
by Art
Employees Worked With
Service Department
November 07, 2022
Super professional and responsive! Would highly recommend working with Rogelio! Not pushy at all, but always available when I needed him. Would highly recommend working with Rogelio! Not pushy at all, but always available when I needed him. More
by Amycrane67
Employees Worked With
Rogelio Galvez
November 01, 2022
*** Update *** it’s been more than a month since the purchase of 2021 Audi, and we STILL haven’t received 2nd set of keys. For a luxury auto dealership we don’t feel like we received luxury service. W purchase of 2021 Audi, and we STILL haven’t received 2nd set of keys. For a luxury auto dealership we don’t feel like we received luxury service. Worked with David and he was very pleasant. Now for the negatives…took WAY too long, we even left to eat and still had to wait an hour to go into finance. No one explained the car’s features. Only received one key, not what you expect. Despite noting it to 4 different sales members, the low tire alert was still on at delivery and they don’t fill the tank…so we had to go to a gas station and fill the tires and tank ☹️ More
by Mtx22000
Employees Worked With
David Hong
October 31, 2022
Working with David and Jerald made the car buying experience enjoyable & smooth. Would definitely recommend coming here if you are in the market for a car! experience enjoyable & smooth. Would definitely recommend coming here if you are in the market for a car! More
by Khamricks19
Employees Worked With
Jerald Tolbert, David Hong
October 29, 2022
We visited Naperville Italian Autos to look at a 2022 Alfa Romeo Giulia Veloce. We were greeted by David Hong upon our arrival and he showed us what they had available, explained the features of the ve Alfa Romeo Giulia Veloce. We were greeted by David Hong upon our arrival and he showed us what they had available, explained the features of the vehicle followed by a test drive. In a time of low inventory and greedy dealer markups, we were pleasantly surprised with the willingness of this dealership to work with us on price. With that said, we purchased our new vehicle at a nice discount, very low interest rate and a more than fair trade in allowance. I highly recommend this dealership to anyone looking for a new Alfa Romeo. More
by Kaelin71
Employees Worked With
David Hong, Yasser Ibrahim
October 26, 2022
Rogelio was/is very knowledgeable, friendly and accommodating. I would definitely buy a car from him again. Overall a very pleasant experience. accommodating. I would definitely buy a car from him again. Overall a very pleasant experience. More
by Cia0912
Employees Worked With
Mario Morath, Rogelio Galvez, Steven Miller
October 22, 2022
The service department is top notch. I didnt buy my alfa romeo here but the took care of all my service needs. They always went above and beyond on everything from loaners to getting rep I didnt buy my alfa romeo here but the took care of all my service needs. They always went above and beyond on everything from loaners to getting repairs approved and done in a timely manor. Hats off to the service team, truely exceptional More
by chefgene
Employees Worked With
Service department
October 15, 2022
Great service and very helpful. Was willing to work with us to get us the best price possible. Would definitely purchase a car through him again. Was willing to work with us to get us the best price possible. Would definitely purchase a car through him again. More
by James Gianopulos
Employees Worked With
Mario Morath, Rogelio Galvez
