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Maserati of Naperville

Naperville, IL

Overview
Employees
Reviews
Vehicles
4.8
270 Reviews
Maserati of Naperville is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few. Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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1540 W Ogden Ave

Naperville, IL

60540

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Showing 270 reviews

June 03, 2023

Dealership was decent. Friendly staff. I knew what I wanted and they helped me get it. More

by Grandmastermoomoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hong, Sean Shahsavar
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Jul 03, 2023 -

Maserati of Naperville responded

Thank you, Grandmastermoomoo, for your feedback on Italian Autos dealership. We're glad to hear that your experience at our dealership was decent. It's great that David H and Sean were able to assist you in getting what you wanted. We appreciate your business and hope you're enjoying your new purchase. If you have any further needs or questions, please feel free to reach out to us at Italian Autos.

June 03, 2023

They did everything possible to get me the vehicle I dreamed of. The best car buying experience I have ever had! It was worth my long drive to deal with them & I’ll make the drive again for my family’s More

by Bruce M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hong, Sean Shahsavar, Noah J
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, Bruce M, for sharing your positive experience. We're thrilled to hear that our team went above and beyond to help you get the vehicle you dreamed of. It's wonderful to know that it was the best car buying experience you've ever had. We appreciate your willingness to make the long drive to deal with us, and we're honored that you would choose to do so again for your family's next vehicle. We look forward to serving you and your family in the future. If you have any further questions or need any assistance, please don't hesitate to reach out.

May 19, 2023

Rogelio was amazing to work with. I flew in from California to buy the car and Rogelio ensured that the car was ready, all the paperwork in place and was super accommodating. The GM S More

by Richard Spitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez, Sean Shahsavar, Steven Cole
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, Richard Spitz, for sharing your experience. We're thrilled to hear that Rogelio provided you with amazing service. We appreciate your trust in us, especially considering you flew in from California to buy the car. It's great to know that Rogelio made sure everything was ready, including the paperwork, and was accommodating throughout the process. We're glad to hear that Sean, the GM, and Steve, the Finance Lead, also provided you with the attention you deserved. We appreciate your high recommendation to anyone looking for premium vehicles across the United States. Thank you for choosing our dealership, and we hope you enjoy your new car!

May 09, 2023

I was treated and felt like I was a special customer. They did everything I could have hoped for. I am very excited a out my vehicle. Shawn and Rogelio were a pleasure to work with. I would definit More

by gguerr1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez, Sean Shahsavar
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, gguerr1234, for your feedback. We're delighted to hear that you were treated like a special customer and that our team did everything you could have hoped for. It's wonderful to know that you're very excited about your vehicle. We're glad to hear that Shawn and Rogelio were a pleasure to work with, and we appreciate your kind words. We look forward to serving you again in the future and assisting you with any future car purchases. Enjoy your new vehicle!

April 27, 2023

They are accommodating and work around the customer. Buying experience was good in general, and went smoothly More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez, Rob Siudek, Sean Shahsavar
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

Thank you for sharing your experience, Ian! We pride ourselves on being accommodating and ensuring a smooth buying experience for our customers. We appreciate your feedback and look forward to assisting you in the future. Best Regards, Customer Relations

April 25, 2023

Customer service was good they work with you thanks for the help I really appreciate at it More

by Tyshawon8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

We're glad to hear that you had a good experience with our customer service, Tyshawon8! We strive to work with our customers and provide the assistance they need. Thank you for your appreciation, and we're here for you whenever you need us. Best Regards, Customer Relations

April 23, 2023

This was the 3rd Maserati dealer I dealt with and by far the most attentive. I before driving all the way out from the city, I tried to get confirmation of a better price. Rogelio promised we’d come to a de More

by Fondest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez, Rob Siudek, Sean Shahsavar, Noah J
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

We're thrilled to have provided you with a great experience, Fondest! Rogelio ensured that you received attentive service, a fair price, and a gorgeous car. It's wonderful to hear that you left our dealership happy, without any frustration. Thank you for choosing us and we hope you enjoy your new car! Best Regards, Customer Relations

April 16, 2023

We had a great experience with Rogelio at this location. We would highly recommend him if your searching for a new car. One of the best sales personnel we have encountered. More

by carlosguti82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, carlosguti82, for sharing your positive experience with Rogelio at our location. We're thrilled to hear that you had a great experience with him. Providing exceptional service and having knowledgeable sales personnel is important to us, and we're glad to know that Rogelio met your expectations. We appreciate your recommendation and your trust in us for your car search. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope to serve you again in the future. Best Regards, Customer Relations

April 13, 2023

Friendly and great customer service over all! I had great experience and definitely I recommend doing business with them. More

by Tosko Boskov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez, Sean Shahsavar, Steven Cole
Report | Print
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, Tosko Boskov, for sharing your positive feedback. We're delighted to hear that you had a friendly and great customer service experience with us. Providing exceptional service is one of our top priorities, and we're glad to know that we met your expectations. We appreciate your recommendation and your trust in us for your business. If there's anything else we can do for you or if you have any future inquiries, please feel free to reach out. Thank you once again for choosing us, and we look forward to serving you in the future. Best Regards, Customer Relations

April 08, 2023

Above & beyond expectations. Super friendly & helpful. Kept in contact with me while waiting for my custom build. More

by Angie C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez
Report | Print
Apr 11, 2023 -

Maserati of Naperville responded

Thank you so much for sharing your experience with Maserati of Naperville and Rogelio. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new custom Maserati. Rogelio and the team will be thrilled to hear your feedback! Respectfully, Customer Relations

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