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Maserati of Naperville

Naperville, IL

4.7
273 Reviews
Maserati of Naperville is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few. Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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1540 W Ogden Ave

Naperville, IL

60540

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Showing 273 reviews

July 03, 2023

Tania was so wonderful with the service. Good job and patience. High recommend it. Good More

by chuyrun26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah J
Jul 04, 2023 -

Maserati of Naperville responded

Thank you, chuyrun26, for your kind words! We're thrilled to hear that Tania provided you with wonderful service and demonstrated patience. We appreciate your recommendation and look forward to serving you again in the future. Best Regards, Customer Relations

June 30, 2023

Thanks to Rogelio …his suggestion of a new Alfa Tonale 6 months ago Well worth the wait! Awesome .. thank you! More

by Burgess667
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez
Jul 03, 2023 -

Maserati of Naperville responded

You're welcome, Burgess667! We're delighted to hear that Rogelio suggested the Alfa Tonale to you six months ago and that it was well worth the wait. We're thrilled that you find the vehicle awesome and we appreciate your kind words. If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing our dealership, and we hope you continue to enjoy your Alfa Tonale!

June 30, 2023

Joey Fjeldheim was a consummate professional who made my car purchase very pleasant from end to end. I highly recommend him. More

by DeeGui
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Cole
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, DeeGui, for your positive feedback. We're glad to hear that Joey Fjeldheim provided you with a pleasant car purchasing experience from beginning to end. We appreciate your recommendation and will make sure to pass along your kind words to Joey. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our dealership, and we hope you enjoy your new car!

June 26, 2023

Joe was a real Good dude and very helpful. Joe should be given a raise. More

by joeskalnik
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Fjeldheim
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, joeskalnik, for your kind words about Joe. We're glad to hear that he was helpful and provided you with a positive experience. We appreciate your feedback and will certainly take it into consideration. If there's anything else we can assist you with, please let us know. Thank you for choosing our dealership, and we hope to serve you again in the future!

June 25, 2023

Every one was helpful attending fair and motivated to get a deal done fast and easy More

by Lexisabonce
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Fjeldheim
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, joeskalnik, for your kind words about Joe. We're thrilled to hear that he was a real Good dude and very helpful throughout your car-buying journey. We value his dedication and exceptional service. We appreciate your feedback and will definitely consider your suggestion for a raise. If there's anything else we can assist you with, please don't hesitate to reach out. Best Regards, Customer Relations

June 23, 2023

There was s lot of back and fourth with different people to get the deal worked out and time delay on trying to do a trade so I sold my trade in to purchase the truck but I am happy with the truck. More

by hawkinscabinets
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Fjeldheim
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, hawkinscabinets, for sharing your feedback. We apologize for the back and forth and the time delay you experienced during the deal process. We understand that it can be frustrating when things don't go as smoothly as expected. However, we're glad to hear that you're happy with the truck you purchased. We appreciate your understanding and patience throughout the process. If there's anything else we can do to assist you or if you have any further questions, please let us know. Best Regards, Customer Relations

June 21, 2023

Joe was very nice and very informative about the Mercedes’ GLA 250 I purchased. I would recommend new customer to him. More

by Terresapearson0409
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Fjeldheim
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, Terresapearson0409, for your positive feedback. We're delighted to hear that Joe was very nice and provided you with informative assistance during your purchase of the Mercedes GLA 250. We appreciate your recommendation and are confident that Joe will continue to provide excellent service to new customers as well. If you have any further questions or need any additional support, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new Mercedes GLA 250. Best Regards, Customer Relations

June 20, 2023

Very professional and friendly service. Very patient and thorough and knowledgeable about our vehicle, too. More

by gjabaay
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Cole, Joseph Fjeldheim
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, gjabaay, for your kind words! We're thrilled to hear that our team provided you with professional and friendly service. We take pride in ensuring that our staff is knowledgeable and attentive to your needs. Your satisfaction is our priority, and we're grateful for your positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.

June 19, 2023

Professional and easy to work with through the whole car buying process. Will buy from them again. More

by mikedbenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, mikedbenz, for your positive feedback! We're delighted to hear that our team provided you with a professional and hassle-free car buying experience. We appreciate your trust in us, and we look forward to assisting you again in the future.

June 16, 2023

Tania & Joe was very friendly, very nice, very smooth with this process! Highly recommend! Great business! More

by DoubleDmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania Quiroz
Jul 03, 2023 -

Maserati of Naperville responded

Thank you, DoubleDmusic, for your positive feedback about Tania and Joe at our dealership! We're thrilled to hear that they provided you with a friendly and smooth car-buying process. Their excellent service and professionalism are greatly appreciated. We're glad to know that you had a great experience with us, and we thank you for recommending our business. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your kind words!

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