Maserati of Birmingham
Birmingham, AL
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Very good service at this service center. Very professional and everything is explained. Timely telephone responses provided. James does a good job of working to meet at this service center. Very professional and everything is explained. Timely telephone responses provided. James does a good job of working to meet the customer's needs. More
Used car purchase One of the best car buying experiences I have had. An easy purchase with no pressure to sell from the dealership. I drove 5 hours to purchase my vehi One of the best car buying experiences I have had. An easy purchase with no pressure to sell from the dealership. I drove 5 hours to purchase my vehicle and it was exactly as advertised and the paperwork was less than 15 minutes. Well worth my time and expense to travel that distance. I have no problem recommending this dealership to anyone. N. Monteith More
Friendly Knowledgable James in service was exceptional in demeanor. Clean new space with knowledgeable salesman. Jonathan was super friendly and went beyond protocol to be James in service was exceptional in demeanor. Clean new space with knowledgeable salesman. Jonathan was super friendly and went beyond protocol to be helpful. Fun to check out all the cool cars in the lobby More
Fabulous Best car buying experience of my life. The manager was incredible as well as the entire team! Will never shop anywhere else for a car!!! Best car buying experience of my life. The manager was incredible as well as the entire team! Will never shop anywhere else for a car!!! More
Excellent!! I was very picky about what color combinations I wanted. And Christian Kosmac helped me get the caliber/exterior/interior colors I wanted. He scoured I was very picky about what color combinations I wanted. And Christian Kosmac helped me get the caliber/exterior/interior colors I wanted. He scoured all of Maserati’s inventory to find me the exact car I wanted; finding the one I wanted in pre-production in Italy and securing it for me to come to me fresh off the boat. All the other dealerships I dealt with (Ferrari/Maserti of Atlanta, Maserati of Jacksonville, and Jim Ellis Maserati) all told me that what I wanted wasn’t available and to just buy something off their lot. Christian did not. He found me what I wanted to the tee. He even delivered it to me and took my other car back. He was polite, professional, and gave me a positive car shopping experience. In the future, I won’t be wasting my time with the other dealers, I’ll be going straight to Christian Kosmac and Maserati of Birmingham. More
Routine 10000 check and replacement of faulty gas cap Service manager bent over backward to help and provided rental car. Very clean and efficient operation with good people. Would recommend them to anyo Service manager bent over backward to help and provided rental car. Very clean and efficient operation with good people. Would recommend them to anyone and look forward to coming back More
Great service manager, very poor experience The service manager was great, but due to poor leadership above him they were limited to one service tech for over a week. Our service being done on o The service manager was great, but due to poor leadership above him they were limited to one service tech for over a week. Our service being done on our vehicle should have been completed in one day, but we were without the our vehicle for an entire week. The service manager did provide a loaner, but when we were told our car was ready, we still had to wait two hours for completion which made us have a late start to our honeymoon. The service tech was very slow. The service managers can only work with what they are given More
Customer Purchased a Alfa Romeo , from the time I walked in the dealership until the time I left , I was treated with complete respect. The salesman Beau the M Purchased a Alfa Romeo , from the time I walked in the dealership until the time I left , I was treated with complete respect. The salesman Beau the Manger also named Beau and the Finance Manager Chris went above his ability to get me the best deal interest rate he possible could. I want to Thank all of them for making the buying experience so easy , and also for looking out for me on the best deal I could get with my trade in . Thank Branson Montgomery at Benchmark for recommended the Alfa , I totally love it and I will be sending you some business More
Very attentive to my needs and concerns. James has been a professional and is very responsive when I call. Gave good advice for me to save money. James is very polite and is quick to call bac James has been a professional and is very responsive when I call. Gave good advice for me to save money. James is very polite and is quick to call back. More
Great Good service but pricy, as one would expect. James is great. He is knowdlgable and friendly. Only thing missing is some free snacks like other dealer Good service but pricy, as one would expect. James is great. He is knowdlgable and friendly. Only thing missing is some free snacks like other dealerships :) More