Maserati of Birmingham

Friendly service James was very helpful and knowledgeable about my concerns. 1 suggestion is to have loaner cars for people. The service was done in a timely manner. James was very helpful and knowledgeable about my concerns. 1 suggestion is to have loaner cars for people. The service was done in a timely manner. More

Excellent Experience Punctual service time. James is an asset to the dealership and he took great care of us. All issues address and resolved with great follow up and comm Punctual service time. James is an asset to the dealership and he took great care of us. All issues address and resolved with great follow up and communication More

Best service ever I received service with a smile. Everyone is professional and courteous We did not wait long at all and we did not have a scheduled appointment I received service with a smile. Everyone is professional and courteous We did not wait long at all and we did not have a scheduled appointment More

Exceptional beyond expectations Maserati of Birmingham has exceeded my expectations and has provided superior customer service and maintenance work. This dealer will continue to be Maserati of Birmingham has exceeded my expectations and has provided superior customer service and maintenance work. This dealer will continue to be my dealer for my next vehicle. More

Went in for service Enjoy working with James Phelps. Always takes care of all the details. Didn't have to wait very long and was out in no time. Enjoy working with James Phelps. Always takes care of all the details. Didn't have to wait very long and was out in no time. More

Unresolved problem James is great serviceman. He could use a little help. 2nd visit for same problem that should be completely covered by warranty. Technician questioned James is great serviceman. He could use a little help. 2nd visit for same problem that should be completely covered by warranty. Technician questioned as if it is something I'm doing to cause this problem although I rarely drive this car and second time in 6 months for same issue. I have a car with almost every dealership our there Jaguar, Porsche, and Lexus they all clean the cars and offer refreshments while service is being done. I would recommend some help for James. He has been as serviceman for me for years, but there is a plenty for one guy back there. Not mad because I see he is doing the best he can. He is a 5 star service rep. More

Great as always They were great as always! I had a minor problem and was back in my car before they closed for the night! I will always be getting my car fixed here They were great as always! I had a minor problem and was back in my car before they closed for the night! I will always be getting my car fixed here More

Knowledgeable and patient Beau was great to work with and made the process easy and seamless. The GM gave us a reasonable trade in value. The time from deciding to purchase to Beau was great to work with and made the process easy and seamless. The GM gave us a reasonable trade in value. The time from deciding to purchase to driving off was less than a hour. P.S No option to select Alfa Romao in car selection on serve More

Repair James went above and beyond to help me after I purchased a Maserati from Atlanta and was heading home to MS when the check engine light came on. He w James went above and beyond to help me after I purchased a Maserati from Atlanta and was heading home to MS when the check engine light came on. He worked me in that day and fixed the problem promptly. More

Great Service James was very helpful and took his time in addressing our concerns. Also the time it took to get the car ready I was very pleased with that. James was very helpful and took his time in addressing our concerns. Also the time it took to get the car ready I was very pleased with that. More