Maserati of Birmingham

Oil change services The service provided was timely and very professional. I really appreciate the dealership washing my car upon completing the scheduled maintenance. M The service provided was timely and very professional. I really appreciate the dealership washing my car upon completing the scheduled maintenance. My car was done when they said it would be done. More

Fiat 500X They always make sure your satisfied with the service. James is always happy to help. The technicians are always working hard the get the job done r They always make sure your satisfied with the service. James is always happy to help. The technicians are always working hard the get the job done right the first time. More

Low pressure great experience Beau and Jonathan both were knowledgeable, quick to assist and were low pressure. They did not give me answers that would most benefit them, they str Beau and Jonathan both were knowledgeable, quick to assist and were low pressure. They did not give me answers that would most benefit them, they strived to help me make the decision best for me. Finance was fast and easy with Chris. I would highly recommend this dealership! More

Awesome from beginning to end. We were there approximately two hours at the most, the product that we were looking for, they had. The personnel was top notch. We would definitely re We were there approximately two hours at the most, the product that we were looking for, they had. The personnel was top notch. We would definitely recommend this place to other people! Weave bought a lot of cars and trucks in the past, hands down this was the best experience we've ever had. What more can we say. Thanks again guys. More

Nobody Home Called all day to schedule an oil change and call went directly to voicemail all day. I go in and there are three people standing aimlessly in the ser Called all day to schedule an oil change and call went directly to voicemail all day. I go in and there are three people standing aimlessly in the service area with no employees in sight. A guy finally comes and helps a guy in front of me pick up his $170k Maserati Gran Turismo. The owner has some questions. customer...what about the paint issue.? The Service guy responds ....Yeah, that isn't on us. Customer...what should I do about it? Service guy: guess you will have to take it to a body shop....really don't know what to tell you. Great top notch service...almost as good as it gets at Benchmark down the street..wait...you work at Benchmark also...no wonder it is such an experience. I leave my keys to get an oil change. Walk to the front to where they Fiat salesmen are and tell them I am absolutely dumbfounded that people are treated this poorly and the place stays in business...Yeah, we hear that all the time they say. We get good ratings and they suck.. My car is ready and the service guy tells me they will have a sale on tires next week. Buy 3 get one for a $1. Cool. Can you call me next week? Yeah work down the street but I can have the usual guy here call you. Ok. Next week comes and the guy calls. Yeah I am interested in this tire sale you have...hmmmmmmmmm I don't know anything about that. Let me call you back...Been 2-3 weeks now and I am still waiting..oh yeah I already bought tires now so nevermind. I am again amazed that such inept people are allowed to work there and then still keep their jobs. Promise and never deliver. The whole dealership is mostly empty..no employees with just one or two salesman. Absolute worst experience and almost degrading. I own just a little $30k Fiat...if I was an Alfa Romeo or Maserati owner I would be pissed to have to deal with treatment like that. More

Professional way of service Janes has been very prompt & great person to deal with. Very professional & helpful. I think he is an asset to your company. Service is great Janes has been very prompt & great person to deal with. Very professional & helpful. I think he is an asset to your company. Service is great More

My review Received better / prompt svc at other dealerships. car washed when picked up from being svc'd, also easier get in for service. Svc could be better. Received better / prompt svc at other dealerships. car washed when picked up from being svc'd, also easier get in for service. Svc could be better. More

service department Traveling through.. Internet showed Express Lane oil change. Arrived 8 am, told "get in line, appts first. Approx 3 hrs oil change. Tires rotated. Traveling through.. Internet showed Express Lane oil change. Arrived 8 am, told "get in line, appts first. Approx 3 hrs oil change. Tires rotated. No comment regarding condition. Within 50 miles, had to pull into tire center....two tires separating....replaced all 4 tires. Have had positive experience at other facilities with Fiat. Most facilities accommodating when we are traveling.. Bad experience! It was not obvious to me that facility had been open a year More

Quick Recall Great at setting up and keeping appointments. Personal and professional people and service. Respect your time. Comfortable waiting area. Take time Great at setting up and keeping appointments. Personal and professional people and service. Respect your time. Comfortable waiting area. Take time to explain what was done. More

My car was a meds I picked car up the fuel gauge is not working the lights in steering wheel don’t work. Front end makes noise the drivers int door Handel dosnt work th I picked car up the fuel gauge is not working the lights in steering wheel don’t work. Front end makes noise the drivers int door Handel dosnt work the Tpms quit working after cpl days and you can’t plug car because the obd isn’t recognized None of these things were wrong. Everything worked on top of this my bill was $6400 Never again More