Maserati of Birmingham

Factory recall Staff very good. Timely. Great customer service . Very nice waiting room. The mechanic came out whenever the work was done to explain the work he did Staff very good. Timely. Great customer service . Very nice waiting room. The mechanic came out whenever the work was done to explain the work he did More

Friendly Staff The service department was friendly and helpful. I would like to be able to have a designated appointment time or Saturday hours since I live out of The service department was friendly and helpful. I would like to be able to have a designated appointment time or Saturday hours since I live out of town. It’s difficult to get there and not miss a lot of time at work. I do have the automatic start error now in my display. I’ve read about this on the forum and see that it is a common issue. I’ll wait until my next yearly visit to have that checked. More

New car experience I have bought many vehicles over the years and I can say this was the easiest transaction I have ever been apart of. I would highly recommend thus dea I have bought many vehicles over the years and I can say this was the easiest transaction I have ever been apart of. I would highly recommend thus dealership. More

Extra mile I was concerned about going to a dealership 30 min away from my home and work, but the shuttle service was great. The work was done quickly and the co I was concerned about going to a dealership 30 min away from my home and work, but the shuttle service was great. The work was done quickly and the cost was extremely reasonable. More

Tom and the service center went above and beyond! 5-stars Somehow, A negative review ended up in my customer portal. It was completely false and I wanted to be certain to correct the error as I had a wonderfu Somehow, A negative review ended up in my customer portal. It was completely false and I wanted to be certain to correct the error as I had a wonderful experience with this dealership. I Purchased my Fiat and it had a small crack in the display screen, took it in finally to have it repaired, and the service department initially got a denial from the manufacturer. Tom the service manager was persistent and sent the company detailed photographs and the replacement screen was approved. They got me a rental car while the car had to be in the shop, and were communicative and helpful throughout the entire process. I have no idea how a negative review was sent from my email address, but it was NOT from me, and your system should be checked for forgery. I was HIGHLY satisfied with the service from start to finish! More

Great service The service department representative was friendly polite and professional. All my questions were answered and I felt reassured and comfortable placi The service department representative was friendly polite and professional. All my questions were answered and I felt reassured and comfortable placing my dream car in their service department. More

Just ok is not ok Tom, service center manager, is a nice guy and it seems the work they did was correct but the body shop they sent it to did a poor job. Maserati offer Tom, service center manager, is a nice guy and it seems the work they did was correct but the body shop they sent it to did a poor job. Maserati offered little help to rectify this. Furthermore, the car was returned to me filthy. Grease and dirt on the interior door panels, suede trim, and control panels. As of this writing, I am terribly disappointed. More

Such a GREAT EXPERIENCE I went in for an oil change, was looking at new Maseratis and was told about a great deal on an 2018 new Maserati. I fell in love. Christian and the I went in for an oil change, was looking at new Maseratis and was told about a great deal on an 2018 new Maserati. I fell in love. Christian and the rest of the staff made the buying of this car fun and easy. More

Tom is great!!! Great I really like working with the people at the Maserati dealership in sales they’re wonderful in the service department they’re wonderful I will c Great I really like working with the people at the Maserati dealership in sales they’re wonderful in the service department they’re wonderful I will continue to be a customer purchasing Maserati‘s because of the service and the friendliness of the staff More

Outstanding Buying a car can be very stressful. Especially, if you haven't bought one in 19 years. Sales Specialist Beau Beggs is truly a specialist, in every sin Buying a car can be very stressful. Especially, if you haven't bought one in 19 years. Sales Specialist Beau Beggs is truly a specialist, in every since of the word. He is knowledgeable, informative and will help you choose the car of your dreams. I had the privilege of working with Beau for at least three months and he kept me posted on new arrivals by phone or text. He knew what I was looking for and when it arrived, I knew it was my car. I can say that he was helpful in relieving some of the stress that I had about buying a car. If your dream car is a Stelvio, select Maserati of Birmingham and ask for Beau. More