Maserati of Birmingham
Birmingham, AL
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We were in search for a particular used BMW. We emailed and received a quick reply and phone call. The salesman Beau was most helpful and informative We drove from Atlanta the next day made our purchase and received a quick reply and phone call. The salesman Beau was most helpful and informative We drove from Atlanta the next day made our purchase It was quick and smooth. More
I was able to get my car serviced quickly and always appreciate a loaner car so that my schedule is disrupted. Thank you very much Maserati of Birmingham. appreciate a loaner car so that my schedule is disrupted. Thank you very much Maserati of Birmingham. More
This was the easiest auto purchase I have ever experienced. The salesman, Christian, was very easy to work with and helpful. Service dept is hassell free. I will be a return customer experienced. The salesman, Christian, was very easy to work with and helpful. Service dept is hassell free. I will be a return customer More
Tom is one of the best service managers I have ever had work on a vehicle of mine. Quick responses and excellent work every time I have gone. work on a vehicle of mine. Quick responses and excellent work every time I have gone. More
Very good ,professional,informed Just had a overall good experience,people where professional and informative. From the time we pulled into the dealer until we where through with the Just had a overall good experience,people where professional and informative. From the time we pulled into the dealer until we where through with the paperwork,everything went smoothly. More
Great people, poor management I love the Alfa Romeo I have, unfortunately i won’t be buying another. It doesn’t appear to me that benchmark takes the Alfa, fiat, or Maserati brands I love the Alfa Romeo I have, unfortunately i won’t be buying another. It doesn’t appear to me that benchmark takes the Alfa, fiat, or Maserati brands seriously. They have a serious lack of technicians, they had to send my car to a nearby dealership they own for an oil change. They had no loaners, and can’t address the check engine lights currently activated in my car for another 20 days. I also currently own a BMW and can’t believe how much better the customer service is at BMW of Birmingham and Mercedes Benz of Birmingham. Again my sales experience was great, I don’t think the people they have are doing the wrong thing. They simply don’t devote enough resources to these brands and you just plain don’t feel like a customer that’s purchased a premium brand. At BMW and Mercedes you do. Bottom line. More
Service at this dealer is very convenient. They don’t take too long. You can have a nice place to sit or you can go around the showroom and see the inventory at this dealer is very convenient. They don’t take too long. You can have a nice place to sit or you can go around the showroom and see the inventory. More
Best buying experience This is the second vehicle I have bought at this dealership and I will keep coming back. They deal professionally and treat me respectfully. I call ah This is the second vehicle I have bought at this dealership and I will keep coming back. They deal professionally and treat me respectfully. I call ahead and tell them what I’m looking for and it’s ready for me to test drive when I walk in the door. They don’t make me wait while my sales person talks to the “manager.” Both times from start to finish I was out the door in an hour. More
EXCELLENT and satisfied with great customer service Mr. TOM is knowledgeable and have exvellemt customer service skills, timely, business, and professional. And also the service department. I will r Mr. TOM is knowledgeable and have exvellemt customer service skills, timely, business, and professional. And also the service department. I will recommend Maserati of Birmingham to my family and friends. More
Purchase of new Alfa Romeo stelvio Great service by the team, made car buying easy. Staff was very knowledgeable and very friendly. They had good follow up after my initial Visit and Great service by the team, made car buying easy. Staff was very knowledgeable and very friendly. They had good follow up after my initial Visit and we’re always available to answer questions. More