Maserati of Birmingham

Excellent and friendly service, great buying experience. I’ll definitely will go back next time I’m in the market again for a new car. I’ll definitely will go back next time I’m in the market again for a new car. More

Never again, will go to Georgia from now on... very Unprofessional and guy have a bad attitude and smart mouth. Wouldn’t even wash my car and told me they was busy the car would be ready the next day Unprofessional and guy have a bad attitude and smart mouth. Wouldn’t even wash my car and told me they was busy the car would be ready the next day and the car ended up being ready same day so I wasted money on a rental... and couldn’t get a car wash though I pay top dollar More

Everything was excellent! Such a beautiful dealership and great customer service!! Could not be happier with my new car! Really enjoyed working with Bo, Beau and Chris! Highly recommend!! great customer service!! Could not be happier with my new car! Really enjoyed working with Bo, Beau and Chris! Highly recommend!! More

Daniel was very patient and worked hard to get me the car I wanted. I am very satisfied with it, I would like new rims tho 😌 I wanted. I am very satisfied with it, I would like new rims tho 😌 More

I don’t often leave reviews, but in this case I definitely have to because it is so well deserved, by several people, at Birmingham Alfa Romeo. I recently traded in my 2017 Alfa Romeo Gilulia f definitely have to because it is so well deserved, by several people, at Birmingham Alfa Romeo. I recently traded in my 2017 Alfa Romeo Gilulia for a 2020 Giulia. Definitely the best car buying experience I’ve ever had. I was given a fair price for my trade, and the sales price of my new car was more than fair. My salesman, Beau Beggs, made sure I completely understood every single item during the buying process. He is very well versed in all aspects of the Alfa line, and took the time to ensure I understood the operation of all the new car’s systems. From the time I walked in the door, until the time I drove away I never felt pressured or hurried in any way. For the first time, buying a car was actually enjoyable. Thanks Beau!! Now I get to brag about the service department manager, Tom Williams. About 800 miles later I was driving home from work when my sunroof blew out for no apparent reason. Needless to say, it kind of freaked me out. I called Tom while I was still on the interstate. He didn’t avoid the problem, didn’t ask a bunch of questions, and even though it was late in the day, he didn’t suggest any other avenue to solve the problem other than to bring them the car. Because the glass was still falling from the sunroof Tom sent a tow truck to pick up the car and ensured the driver wrapped the car to prevent any further damage. When I arrived at Birmingham Alfa I found out that all the loaner vehicles were out. That didn’t stop Tom from taking care of the situation. He simply put me into a used car (another Alfa with only 2500 miles) until another Alfa loaner vehicle was available about a week later. In the meantime, Tom communicated the issue with Alfa, and made sure they would take care of the problem, and of course they said they would. I was told parts were on order, and Tom would stay in touch with me as repairs progressed, which Tom did because, well... He’s Tom and he’s the best. When the sunroof blew out the glass hit the trunk and the spoiler, causing several paint chips. I knew they would have to touch up the paint, and that the paintwork would cause the value of the car to depreciate, and talked to Tom about it. I knew he would do whatever he could to remedy to problem. What I DIDN’T expect was what happened next. I received a call from Tom. He had communicated the issue up the food chain, to include Alfa themselves. The Alfa brand very, very rarely has any issues at all, and they were more than a little surprised to hear of this one.... and they definitely wanted to make things right. Birmingham Alfa, due in no small part to Tom Williams’ leadership and superb customer service, replaced my car. My brand new car. With another brand new car. No hassle, no hoops to jump through, no problems at all. In a word: Amazing. So.... I say all that to say this; If you are looking for a new vehicle (or even a used one) I cannot recommend a dealership more highly than Birmingham Alfa Romeo. Go there, find Beau Beggs, buy something. You will not be disappointed. As a matter of fact you will be pleasantly surprised in the experience. Sooner or later you’ll need that vehicle serviced. When you do, take it to no one other than Tom Williams. There is no comparison. I have never been so pleased in the caring customer service he has provided. both on my 2017 Alfa that I traded in, and the new one I am currently enjoying. I don’t know who actually owns Birmingham Alfa, but if you happen to be reading this I want you to know you’re doing something right. Keep up the good work, and keep your good people like Tom and Beau. People like them are what keep your customers coming back. I know I’ll be back, and I’ll keep recommending Birmingham Alfa to others. Thank you Beau Beggs, Tom Williams, and Birmingham Alfa, for being the exception to the rule. Denise Kidd More

Daniel was very helpful Your detail department does a Daniel was very helpful Your detail department does a great job very professional However a number of items are missing as follows Jack Naviga Daniel was very helpful Your detail department does a great job very professional However a number of items are missing as follows Jack Navigation maps What is going to happen with these missing items ? I did like working with this dealership Looking forward to your response Stay safe Ron Froehlich 205 447 9900 More

The service department were very friendly and helpful. I would be ok with returning to have service done if needed coming from Pensacola Fl, again. would be ok with returning to have service done if needed coming from Pensacola Fl, again. More

Upon the time of our arrival to look at our Infinite we were treated like royalties. Mr. Beggs was a very polite dealer. And he responded to our questions very quick and in an intelligent manner. We were v were treated like royalties. Mr. Beggs was a very polite dealer. And he responded to our questions very quick and in an intelligent manner. We were very pleased with him and our 2017 vehicle. Thank you so much. We would recommend you all to anybody that asked about buying a car . More

I couldn't be happier with the entire experience. The excellent service was a significant factor of my purchasing decision. They made the entire process a breeze. And gave me a great price. excellent service was a significant factor of my purchasing decision. They made the entire process a breeze. And gave me a great price. More

The service is exemplary! The Service Manager, Tom Williams, is super!! When I drive up everyone knows my name. Probably my personality, LOL. (Why do I have to type more words???) Williams, is super!! When I drive up everyone knows my name. Probably my personality, LOL. (Why do I have to type more words???) More