Maserati of Birmingham

The dealership was very beautiful and the people were super nice! I look forward to doing business with them again!!! super nice! I look forward to doing business with them again!!! More

Was easy to schedule the appointment. The drive-through was convenient for dropping the car off. It was a simple service and everything was done. Especially liked the clean car. Thanks was convenient for dropping the car off. It was a simple service and everything was done. Especially liked the clean car. Thanks More

Always incredible service. Best in the business. Would highly recommend to anyone that needs a service department! highly recommend to anyone that needs a service department! More

Excellent experience…knowledgeable, honest, and straightforward salesperson and manager Wonderful car, good price/value Highly recommend straightforward salesperson and manager Wonderful car, good price/value Highly recommend More

The sales and service staff there are excellent. Everyone from the sales manager to the finance manager made the process very easy. Got a great deal and didn’t have to haggle back and forth. I would definite from the sales manager to the finance manager made the process very easy. Got a great deal and didn’t have to haggle back and forth. I would definitely recommend them More

Over the years, I’ve done business with Christian at Maserati BHM on a few occasions. I’m always impressed with his knowledge of the product, his enthusiasm for the brand, and….most importantly….his com Maserati BHM on a few occasions. I’m always impressed with his knowledge of the product, his enthusiasm for the brand, and….most importantly….his commitment to the customer. Christian has an active pulse on the luxury car market and imparts his knowledge by serving as a vital client advisor to guide you through the purchase and ownership of one of these remarkable machines. I’ve leaned heavily on his intuitive sense of both value and cost; however, he still earns my business on every single transaction. Christian is a rare encounter in the car market and I highly recommend him. More

Great service on fantastic automobile. I was waited on on time and had a great waiting room time and had a great waiting room More

I would rate my overall experience with this dealership at 2.5 stars. I traveled from Atlantic Beach, Florida on October 20, 2021 to purchase a used 2019 Jaguar E Pace. Long story short, especially if you at 2.5 stars. I traveled from Atlantic Beach, Florida on October 20, 2021 to purchase a used 2019 Jaguar E Pace. Long story short, especially if you are purchasing from out of state, make sure everything is 100% taken care of before you leave the dealership. Communication after the sale for some loose ends that I needed to be rectified has been nothing short of horrible. I have a long list of e-mails that it has been most difficult to get a response. The final straw before I wrote this review was an e-mail I sent to the attention of Chris Graf and cc'd Bo O'neal. I marked the e-mail as priority as I am trying to cancel an extended warranty. The e-mail was sent on the morning of 11/18/21 after I had verified that the warranty company did have the warranty of record and it could be cancelled at that time – Chris was supposed to be following up on this. As of 10:32 a.m. on 11/22 I have not received a response. If this were a one-off situation, I would assume they just missed the e-mail and were surely about to get back in touch with me. Unfortunately, this is a pattern. I previously had to contact Bo O'neal, the GM, because I was not getting a response from Chris on some other issues regarding a refund I was owed as well as title work that was supposed to be sent to Florida. I did finally receive a phone call from Chris after that, but trying to get responses on my subsequent e-mails I have had the same difficulties. I have sent e-mails with 3 questions and get a response in all CAPS that answers one question. I have had to work entirely too much on this transaction after the sale in. For this reason, I would not recommend this dealership. More

Excellent service department. Friendly, knowledgable and on the ball. I’m very satisfied with the experience . on the ball. I’m very satisfied with the experience . More

Everyone at this dealership goes above and beyond to make the experience a pleasant one. I've never had even a slight complaint. Top to bottom great experience. the experience a pleasant one. I've never had even a slight complaint. Top to bottom great experience. More