Maserati of Bergen County

Very nice place, they have great Maserati's. I didn't feel pressured into buying anything. They make you feel like family. In the future I'll be buying my next car from here and would recommend I didn't feel pressured into buying anything. They make you feel like family. In the future I'll be buying my next car from here and would recommend this place to everyone! More

What an amazing dealership to buy a car from! I'll definitely be back if I'm interested in buying another car. Robert is an awesome manager who helped me find the right and best Maserati. Thank y I'll definitely be back if I'm interested in buying another car. Robert is an awesome manager who helped me find the right and best Maserati. Thank you so much More

I am writing this complaint to express my extreme disappointment with the customer service at Maserati of Bergen County. My family and I purchased a vehicle from this dealership with gap insurance in disappointment with the customer service at Maserati of Bergen County. My family and I purchased a vehicle from this dealership with gap insurance in our name. However, when we were unfortunately involved in an accident and the car was totaled, we discovered that the gap insurance was registered under someone else's name. We have been calling and visiting the dealership continuously, but nothing has been done yet. The dealership has promised us several times to solve the issue, but it seems like they have been careless, and we have been experiencing financial stress since. We are still required to make monthly payments for a vehicle that is non-functional. The dealership's unprofessionalism has left a bad taste in our mouths. We had originally thought of purchasing another vehicle from Maserati, but we went with BMW instead because of the lack of urgency shown by the Maserati dealership. Since we have no choice, we will have to take legal action to resolve this matter. While we understand that errors occur, delaying resolving the problem, lack of empathy, and incompetence displayed by your staff are absolutely intolerable. More

Their sales team helped me find a car that fully fit my criteria and made sure I was happy with it before we proceeded with filling in the papers. I got a 2017 Jaguar XJ XJL Portfolio and I really enjoy th criteria and made sure I was happy with it before we proceeded with filling in the papers. I got a 2017 Jaguar XJ XJL Portfolio and I really enjoy this car. Thanks! More

Had a wonderful time financing a Maserati Ghibli S through them. The staff was very helpful and eager to assist me with filing all the documents needed. The offer was great and I did not hesitate. Tha through them. The staff was very helpful and eager to assist me with filing all the documents needed. The offer was great and I did not hesitate. Thank you! More

I recently had an amazing experience purchasing my first car from this dealership. It was evident that the staff takes immense pride in their sales and customer service. Not only did I have a great experien car from this dealership. It was evident that the staff takes immense pride in their sales and customer service. Not only did I have a great experience, but my family has also purchased multiple cars from this dealership and has always raved about the exceptional service they received. I highly recommend this dealership to anyone in the market for a new or used car. More

Great dealership! The staff was knowledgeable and friendly, helping me find an amazing used Maserati Ghibli S Q4 AWD. Love my new car! The staff was knowledgeable and friendly, helping me find an amazing used Maserati Ghibli S Q4 AWD. Love my new car! More

Robert did a great job! The car buying experience was hassle and stress free! They gave us a great deal on Ghibli and patiently worked with us! Would recommend this location The car buying experience was hassle and stress free! They gave us a great deal on Ghibli and patiently worked with us! Would recommend this location to my family and friends! More

A lots of hidden fees and extras make price very high, very confusing and disappointing very confusing and disappointing More

I recently purchased a brand new Maserati from this dealership, and I have to say, the staff made the whole experience smooth and easy. Eddie, my sales rep, was incredibly helpful and knowledgeable abo dealership, and I have to say, the staff made the whole experience smooth and easy. Eddie, my sales rep, was incredibly helpful and knowledgeable about the car's features. I appreciated his attention to detail and the time he spent going over everything with me. The dealership's financing team also worked with me to find a great rate that fit my budget. More