Maserati of Bergen County
Upper Saddle River, NJ
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Not only is Adolfo one of the most competent sales managers I've encountered; but William in service backs up what the Maserati brand embodies, superior craftsmanship and excellent service. After much managers I've encountered; but William in service backs up what the Maserati brand embodies, superior craftsmanship and excellent service. After much frustration with other luxury car dealerships, I decided to take the plunge and buy my first Maserati. I've been thrilled with my decision ever since because these two gentlemen have made it so. I'm a loyal customer for life! My Levante is a dream come true! More
Despite my apprehensions about my credit history, the financing team, especially Charles , worked diligently to ensure I got an approval. Now, I'm a proud owner of a Quattroporte. financing team, especially Charles , worked diligently to ensure I got an approval. Now, I'm a proud owner of a Quattroporte. More
If you're on the hunt for a used Maserati, this place is top-notch. They really go the extra mile to hook you up with the best deals and loads of choices. My new Ghibli is a gem! top-notch. They really go the extra mile to hook you up with the best deals and loads of choices. My new Ghibli is a gem! More
Worth the Drive. Provided a seamless experience from the Welcome to the Closing of the deal for my new Ghibli, and offered a very flattering deal. The ambiance was A- Provided a seamless experience from the Welcome to the Closing of the deal for my new Ghibli, and offered a very flattering deal. The ambiance was A-class. More
Excellent experience for my son buying his first car! They have an excellent selection of the type of car he wanted (2019 Audi) and great customer service. And they were able to get him his first financi They have an excellent selection of the type of car he wanted (2019 Audi) and great customer service. And they were able to get him his first financing! I’m recommending this dealership to my friends! More
I was browsing online and found a used Maserati Levante that caught my eye. When I visited the place, the vehicle was in impeccable condition, just as advertised. The entire process was smooth, and I appre that caught my eye. When I visited the place, the vehicle was in impeccable condition, just as advertised. The entire process was smooth, and I appreciate the transparency of the dealership. The best part? I was concerned about my credit score, but they had financing options that accommodated me! More
This dealership "packs deals" and changes pricing after your credit is ran. They offer certified Maserati vehicles but then change the deal numbers, lowering the trade value, charging for certification, an your credit is ran. They offer certified Maserati vehicles but then change the deal numbers, lowering the trade value, charging for certification, and changing agreed on numbers after the fact. More
Before I drove off the lot, the dealership ensured that the Maserati Ghibli was in impeccable condition. It was washed, polished, and even had a full tank of gas waiting for me. It was a fantastic finishin the Maserati Ghibli was in impeccable condition. It was washed, polished, and even had a full tank of gas waiting for me. It was a fantastic finishing touch to an overall excellent buying experience. More
Excellent people! I bought my used Ghibli, and it was a dream come true!!! Super clean, drives and feels like new! Adolfo was a true professional from start to finish I bought my used Ghibli, and it was a dream come true!!! Super clean, drives and feels like new! Adolfo was a true professional from start to finish and got me an excellent deal as well as a lower interest rate than I expected. I won't buy from another group, these guys are a first class dealership! More
I purchased a vehicle on April 6, 2023. I did not receive my license plate and paperwork until July 8, 2023. I’ve been buying cars from the tristate area for over 40 years. The Maserati of I did not receive my license plate and paperwork until July 8, 2023. I’ve been buying cars from the tristate area for over 40 years. The Maserati of Bergen County is the worst dealership I have encountered. After my 30 day temporary plate expired, they provided me with a courtesy letter explaining the issues with the DMV in the event that I was stopped by the police. I contacted this dealership weekly concerning my license plate / paperwork. The standard answer from the dealership was provide us with your cell phone number and we’ll call you back after we’ve contacted the DMV. They NEVER called me back. I then contacted and made a formal complaint with the New Jersey Motor Vehicle Commission. Once the Commission was involved with my situation, I received my license plate and paperwork in 2 weeks. Amazing, isn’t it?! On July 8th I received a call from Megan of Maserati stating that she had the plates and paperwork concerning my vehicle. She wanted to know if I was going to pick them up or she could mail them out on Monday July 10th. I stated that I would pick up my items on Monday. I did not trust them! When I arrived at the dealership, the woman at the front desk assisted me with my paperwork and license plate. I had a question in which she was not able to answer. At that moment, Eddie (my sales rep), was passing by and she asked him for assistance. Eddie stated he was busy, but would return in a few minutes. He never returned to answer my question. He did not even look at me – he knew they were messing with me. Lastly, let’s talk about Charlie, the Sales Manager. Whenever I made a visit to the dealership to check in on my paperwork in person, he would inform me to speak with Eddy. His common reply was I have nothing to do with your problem – you need to speak to someone from the office upstairs. Charlie was of no help at all. Buyers – stay away from this dealership. And to the New Jersey Motor Vehicle Commission – thank you very much for your assistance. Tony T. More