Maserati Tampa
Tampa, FL
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I purchased a 2013 Touareg from Reeves VW. I consider myself as somewhat of a difficult customer when it comes to negotiation and getting what I want. I shopped around visiting at least 4 other dealershi myself as somewhat of a difficult customer when it comes to negotiation and getting what I want. I shopped around visiting at least 4 other dealerships and VW Reeves is the one I stuck with, not only for the price. I was in no hurry for a new vehicle and Reeves was more than cooperative with applying no pressure at all. I would like to mention Liam Cunliffe, Assistant Sales Manager, for setting the highest standard I've encountered in the whole vehicle purchasing experience. Our 2nd vehicle's lease is about to expire and Reeves VW will be the dealer we will go to with no hesitation. More
This is my second VW purchased at Reeves. I have never had a better car buying experience. Great group of people there. It is worth the 2 hr drive from Gainesville to Tampa. had a better car buying experience. Great group of people there. It is worth the 2 hr drive from Gainesville to Tampa. More
I will start with we had no intentions on buying a VW. Last year 1/12 we spoke with Liam after a co-worker told us to just go see. We purchased a cc sport and I will tell you it was in my 45 years of life Last year 1/12 we spoke with Liam after a co-worker told us to just go see. We purchased a cc sport and I will tell you it was in my 45 years of life the easiest purchase we ever made not to mention the best car we ever bought. My husband is a District Sales Manager for a major company and extremely busy, with that in mind Liam was aware of how precious time is to us and sitting in a dealership all day was not for us. Liam never once made us feel like the million calls we made to him was a bother. He was able to do almost everything but pick up the car, through the internet and phone calls. We were able to walk in sign and leave with the car. Liam was one of the best salesman we have ever worked with. He made a VW customer for life. So much so that we went back this year and bought another VW. We have to drive past several dealerships and drive over an hour to work with Liam and VW, never a doubt we will forever go there. As for the service Rick has worked with us and again service at its best. I would expect nothing less. Reeves has out done itself as the quality of people they employ. More
My experience with this dealer has been exceptional. The buying experience was straightforward, no games played. I purchased a 2012 Passat my use as a business car and followed it up with a purchase of a 2 buying experience was straightforward, no games played. I purchased a 2012 Passat my use as a business car and followed it up with a purchase of a 2012 Jetta for my son and a 2013 CC for my wife. I visited four other Volkswagen dealers before making my original purchase. I will buy from Reeves again. The service experiences have also been excellent, you would think that I had purchased a Porche, BMW or Audi with the level of attention received from the service department at Reeves. I am extremely happy with my Volkswagen purchases as well as the dealer I purchased them from. More
Top Notch Dealer. Dilligent and efficient, as well as fair/transparent. I have shopped multiple dealers in Tampa Bay, and non of the other dealers were able to meet the service and experience that Team a fair/transparent. I have shopped multiple dealers in Tampa Bay, and non of the other dealers were able to meet the service and experience that Team at Reeves provided. More
Absolutely not interested in fixing my car. For 1 years I went 12 time (new car) and they kept saying there is no problem, when the light was on! When I decided to pursue the lemon law they suggested to repl went 12 time (new car) and they kept saying there is no problem, when the light was on! When I decided to pursue the lemon law they suggested to replace entire module. Why didnt they do that within a year? I do not go there any more. I am extremely hard time to believe the previous two ratings are not from dealership. I spoke severak times to others while i was waiting for my car, I dont remember others would be happy with the dealership. More
Several days ago, I e-mailed Reeves Volkswagen a lease proposal on a gray VW GTI I saw on their web page. I wasn't enthusiastic about the gray and actually preferred the white, but none were on the web pa proposal on a gray VW GTI I saw on their web page. I wasn't enthusiastic about the gray and actually preferred the white, but none were on the web page. Later that evening, Sondra, a salesperson at Reeves called me and told me they recently sold the gray GTI, but were getting a new white GTI fresh off the boat in a day or two! What a terrific coincidence! That's the color I actually wanted! Not only that but Sondra accepted my lease proposal too! Two days later that white GTI was mine! No games or tricks and at a terrific lease deal! The lease payment is exactly what we agreed to by e-mail and over the phone-to the penny! I was truly the only customer to drive the car when I got to the dealership as it really was fresh off the boat with a very high VIN and only 11 miles on it. Sondra , the salesperson, was terrific-no pressure and very friendly. Howard, the finance guy was also low pressure and didn't push the option packages when I said "no". I highly recommend Reeves Volkswagen. They are a class act!! More
The most pleasant experience we have ever had for a typically miserable process. Low pressure, highly knowledgeable sales reps. This will completely change your view of car buying! typically miserable process. Low pressure, highly knowledgeable sales reps. This will completely change your view of car buying! More
It was an absolute pleasure working with Liam and Reeves purchasing my new GTI Autobahn. He made the experience easy and the customer service was unmatched. I highly recommend Liam for all Volkswagen need purchasing my new GTI Autobahn. He made the experience easy and the customer service was unmatched. I highly recommend Liam for all Volkswagen needs in the bay area. A+ across the board for him. More
I love Reeves Porsche, I have a Porsche Carrera that I bring for service, Jeff is always helpful as a service manager, he is the only person I like to deal with, even though he is a manager, he always tak bring for service, Jeff is always helpful as a service manager, he is the only person I like to deal with, even though he is a manager, he always takes the time to take care of me personally and caters to my demanding needs. Coming to Reeves has always been a pleasant experience, and I will continue to come here for service and sales. More