Maserati Louisville

Exceptional, friendly customer service. Completed warranty repair very quickly, provided great loaner car and most importantly did the repair correctly with no issues. You would think that would be a warranty repair very quickly, provided great loaner car and most importantly did the repair correctly with no issues. You would think that would be a given, but believe me it isn't a guarantee today. I'm glad I went to Maserati Louisville and will go back if ever needed. Very happy customer. More

Factory recall. Work done as stated and ready as stated. Comfortable waiting area and ease of checking the vehicle in. New showroom and facilities were very appealing Work done as stated and ready as stated. Comfortable waiting area and ease of checking the vehicle in. New showroom and facilities were very appealing. More

Great Experience! I ordered a BMW X5 two 1/2 weeks ago and the dealership was wonderful to work with. Paperwork was quickly sent with good instructions and the day th I ordered a BMW X5 two 1/2 weeks ago and the dealership was wonderful to work with. Paperwork was quickly sent with good instructions and the day they received my loan application the car was scheduled for pickup and was delivered to UT three days later! More

Service was commendable and timely. Oil change was $550 which I find extremely inflated. Two colleagues referred me and do not pay that much for their regularly scheduled oil changes. The only thing I can which I find extremely inflated. Two colleagues referred me and do not pay that much for their regularly scheduled oil changes. The only thing I can guess is they purchased/leased their Maserati’s from the dealership. However, I will go elsewhere for oil changes in the future. Staff was friendly. More

If you want a driveable car, STAY AWAY Maserati Louisville received my Maserati SPECIFICALLY for code diagnostics and the only thing they did was screw up the entire electrical system in th Maserati Louisville received my Maserati SPECIFICALLY for code diagnostics and the only thing they did was screw up the entire electrical system in the car and then BLAME ME for the car being undriveable, although it was 100% driveable before it was in their possession. I was given the car back with a braking system that does not work, immobilizer problems, a power draw problem causing the AGM battery to be fried, several electronic failures, and absolutely NO attempt to fix the myriad of issues they caused. Although my car went in for 10 minutes worth of code resets--and NOTHING else--my car now sits completely immobile in a parking lot with THOUSANDS of dollars worth of issues caused by a dealership that's supposed to be licensed by the manufacturer. For MONTHS and MONTHS the dealership has REFUSED to talk about eradicating the issues. AGAIN, 9 MONTHS LATER, I STILL DO NOT HAVE A DRIVEABLE CAR. DO NOT BRING YOUR CAR HERE. YOU WILL REGRET IT. More

CJ is amazing! So I was in the market for the new levanti. When I contacted CJ he made me feel like family and continued the 5star service through the whole process. So I was in the market for the new levanti. When I contacted CJ he made me feel like family and continued the 5star service through the whole process. He was a dream to deal with and I would highly recommend him to anyone in the market for a Maserati! More