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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews
Call Service Center (904) 578-7230

235 Reviews of Maserati Jacksonville - Service Center

Sort by
December 13, 2022

The entire experience was phenomenal. Craig went out of his way to assist me with all of my needs. I am glad to have such a good team to assist me with the care of my car. More

by AJMARTIN0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

December 09, 2022

As always great service with prompt updates. The best. I highly recommend them, clean and professional. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

December 07, 2022

Great service, was taken care of very well and the salesman and finance manager were great to work with. More

by ANDRETHAISS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Report | Print
Dec 14, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

December 01, 2022

They are very professional and kind. They offer an attentive service. They are the best! More

by EMIDIO.RINALDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

November 22, 2022

For an upscale dealership the service and atmosphere is not very welcoming or friendly if you are African American. I get better service and meals are served at Mercedes & Lexus More

by WILSONVERONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Landry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Report | Print
Dec 14, 2022 -

Maserati Jacksonville responded

Ms. Wilson, I was really surprised to read this review. As a dealership and organization, we are focused on delivering world-class experience to all our clients regardless or ethnicity, race or religion. One of our core values, that we instill in every one of our associates, is to treat everyone with the upmost respect. Please accept our sincerest apologizes if we have failed to convey that message in any way. Please feel free to reach out to be directly if I can be of any further assistance. - TJ Samhouri, General Manager

November 20, 2022

Nice, clean , helpful staff. Brought car in for service. Also looked at trading for new one. Got car back from service now brakes sqweak More

by pete36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future.

November 12, 2022

Quality service with knowledgeable associates. Check in was fast and easy and the car serviced promptly. More

by sfigsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

November 09, 2022

We was there for oil change,we’re happy with Craig ,he’s nice guy! More

by ZHIQIANG610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

November 05, 2022

Great staff. Very professional and helpful the dealership is quite the experience a must see More

by SSNOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hayes
Report | Print
Nov 10, 2022 -

Maserati Jacksonville responded

Thank You for the great review! We appreciate your business and look forward to working with you again soon.

October 22, 2022

Always a wonderful experience each and evertime time! This is the only place I take my vehicle to get serviced. I am so grateful that they are here otherwise Daytona would be the closest dealer. More

by Darrellwhitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Report | Print
Oct 26, 2022 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future

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