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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews

235 Reviews of Maserati Jacksonville - Service Center

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February 21, 2023

This dealership is Easy to work with and the service manager goes above and beyond to help. More

by KEVMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 21, 2023

I’ve had several instance of them telling me one price then changing it or recommending items that another dealership said was perfect. I wish they were more honest and not money hungry. More

by EBurch
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Craig Landry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Maserati Jacksonville responded

Thank you for bringing your concerns to our attention. We take great pride in our work and our goal is always to achieve 100% satisfaction with our customers. We do apologize if you did not feel that way.

February 17, 2023

Great service. The people were very courteous and helped us a lot. They were on time and completed the work as promised. More

by SR_MANDAPATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 17, 2023

Craig and the service department are great! Getting my tires replaced was a breeze and didn't take much time at all. More

by aundreamueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 11, 2023

Maserati of Jacksonville Fl has aesthetically beautiful facility, with excellent customer service and a second to none service department! More

by Dake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hayes
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 11, 2023

A beautiful facility with very nice and helpful associates very informative and inventive pleasant overall experience More

by deanno987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 02, 2023

Craig always coordinates my service professionally and promptly. He is always a pleasure to work with. More

by MGUNN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

January 31, 2023

Excellent experience, start to finish. Manny, Joseph, and especially Pavlo did an excellent job getting me into my dream car. Highly recommend! More

by Jforeucla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAVLO PALATSIDIS, Manuel Rios
Feb 09, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

January 19, 2023

Dealership is beautiful and Craig in service was great - very proactive communicator and kept me in the loop with parts etc. More

by Range Rover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

January 17, 2023

Always superior customer service, goes above and beyond! Craig was fantastic, first time as my service manager and want him to always take care of my Maserati More

by Shroeder05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

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