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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews

235 Reviews of Maserati Jacksonville - Service Center

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March 29, 2023

Professional and excel at customer service. This was my first maintenance visit and I was impressed. Attention to detail and explained all work that was to be performed clearly. More

by DENISEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

March 23, 2023

The Service Dept was efficient and friendly. Craig did an outstanding communicating the status of my car.during the repairs. More

by cml748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Apr 12, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future

March 21, 2023

Manager Danny Assy and my sales person Jackson was exceptionally patient and overall excellent. Thank you More

by George kavtarian
Recommend Dealer
Yes
Employees Worked With
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson
Mar 21, 2023 -

George kavtarian responded

Thank you for the excellent service.

March 16, 2023

Very cooperative in all aspects. Picked up and delivered my quattaporte trafeo and did the necessary repairs. Hope they will continue to do this! Charles Dennis Roberts More

by cdennisroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

March 10, 2023

Best customer service. Managers were helpful and friendly . Amazing experience . I put a new order . More

by AMIRMSABET
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Visaez, Manuel Rios
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

March 08, 2023

Craig was excellent communicating about all the car’s needs. His professionalism and attention to detail are the reason I choose Maserati Jacksonville to service my car. More

by Valeria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

March 02, 2023

I really appreciate the way Mr. Craig treated me during my last visit. He was spot on, and honest about what my vehicle needed run properly. More

by GREGORYMCROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

March 02, 2023

Craig and Mick were outstanding with their communication. What could have been a very stressful situation was made stress less!! More

by CONNIER781
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 25, 2023

We drove from Valdosta Tony’s customer service was excellent and the service was quick. More

by vineshiajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 22, 2023

Customer service was great,. Everything was well communicated by Craig and made me feel very comfortable with the job being done in a timely fashion. Very professional More

by THEPETESTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

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