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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews
Call Service Center (904) 578-7230

235 Reviews of Maserati Jacksonville - Service Center

Sort by
May 28, 2023

It is a Beautiful and exciting place. Tony with the Service Department has made my experience their very welcoming and memorable. More

by CHARLESBURGESS1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

May 24, 2023

Was so frustrated with the experience that I decided not to have the service done More

by Stephen
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Landry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Report | Print
Jul 06, 2023 -

Maserati Jacksonville responded

Please allow me to apologize for your experience. Our goal and objective will always be to deliver a world-class experience for our clients. Please reach out to me if there are still challenges that we can address and assist with.

May 23, 2023

I appreciate your attention to detail and speedy service. My vehicle is very important to me. More

by kevindeal02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

May 09, 2023

Craig did a wonderful job and took care of all my needs. I am very satisfied. More

by adn11f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

May 05, 2023

Craig in service is excellent. Very knowledgable and easy to work with. Techs also seem solid. More

by KURTRGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 11, 2023

Good service; didn’t take a long time and got the job done; easy to schedule appointment. More

by gracebrasington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future

April 10, 2023

Thoughtful. Exercised and professional. They were timely in dealing with my expectations. Friendly and competent. More

by sunilrajan@gmail.com
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Apr 12, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 08, 2023

Courteous and kind. Craig listens to your concerns and does the best to address them. Thanks! More

by RPBUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave (service tech), Mick Reynolds
Report | Print
Apr 12, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 06, 2023

Well what do you expect from a five-star Maserati dealership? Very professional personnel, great guys More

by GETMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Report | Print
Apr 12, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 04, 2023

Great team and work finished when promised . Craig does a great job and always willing to help. More

by CHRISDAWN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

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