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Maserati Jacksonville - Service Center
Jacksonville, FL
235 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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235 Reviews of Maserati Jacksonville - Service Center
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Verified Customer
September 21, 2021
The only issues I had was the courtesy cleaning. My vehicle didn’t appear to be cleaned properly. Not that I’m asking for a full detail but I figured if I’m spending almost $1200, my vehicle shouldn’t vehicle didn’t appear to be cleaned properly. Not that I’m asking for a full detail but I figured if I’m spending almost $1200, my vehicle shouldn’t appear to look as if it hadn’t been cleaned. I won’t let this experience sway me from conducting business with this company. I would like for a better detail or cleaning service be provided to its customers, especially when this is the dealership and not some shade tree shop. More
by LAKEISHAWHITE1380
Employees Worked With
Mark Cummins
September 14, 2021
Never been to a dealership that had so much pride in their customer service, dealt with Marc in-service on my Bentley Bentayga He was very professional and really cared about taking care of my vehicle.I their customer service, dealt with Marc in-service on my Bentley Bentayga He was very professional and really cared about taking care of my vehicle.I would highly recommend using them More
by glenn19
Employees Worked With
Mark Cummins
September 08, 2021
The service manager was extremely professional and helpful. He explained everything thoroughly and honestly. The building was clean and inviting and everyone was helpful. My car was ready when they helpful. He explained everything thoroughly and honestly. The building was clean and inviting and everyone was helpful. My car was ready when they said it was going to be. Excellent experience overall More
by KHALDOUN
Employees Worked With
Craig Landry
August 20, 2021
Excellent service, super helpful, and very happy with my experience! Will definitely be going back if I have any future issues. Best place to go by far experience! Will definitely be going back if I have any future issues. Best place to go by far More
by Jon
Employees Worked With
Mick Reynolds
August 17, 2021
Service is awesome I love everything they do and the customer service is A+. Pick my car wasn’t a headache at all ❤️❤️❤️❤️ This place 2 cars from them customer service is A+. Pick my car wasn’t a headache at all ❤️❤️❤️❤️ This place 2 cars from them More
by Hall_J19
Employees Worked With
Mark Cummins, Alex Fernandez, Mick Reynolds
August 02, 2021
My rotor are scored and I was told that’s normal wear and tear. My Dodge has the exact same brakes and no scoring. Never got back to me as they were sending it to Maserati. I’ll be paying for new rotors befo tear. My Dodge has the exact same brakes and no scoring. Never got back to me as they were sending it to Maserati. I’ll be paying for new rotors before 10k miles. No loaner cars either as they were lent out to ppl that had a car accident for months. More
by FROG416
Employees Worked With
Kyle Hayes
July 30, 2021
Excellent service, picked up and delivered the vehicle right to my home. The service was performed as expected without trying to upsell any extras. Vehicle came back clean and ready for another year of se right to my home. The service was performed as expected without trying to upsell any extras. Vehicle came back clean and ready for another year of service. More
by TANKER23
Employees Worked With
Mark Cummins
