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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews

235 Reviews of Maserati Jacksonville - Service Center

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November 22, 2021

Customer Service beyond reproach. Mark did an excellent job with staying on top of the needs of my Bentley. Customer service alone you now have a customer for life. More

by REED.BLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Dec 14, 2021 -

Maserati Jacksonville responded

Thank you Blair Reed for sharing what awesome service you received from our team! Your kind words and a 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come! -Bentley Jacksonville Team

November 22, 2021

Great service. TJ is a gem. Pleasure to work with. I Great service. TJ is a gem. Pleasure to work with. I will definitely work with them in the future. More

by sal30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cummins, Mick Reynolds
Dec 14, 2021 -

Maserati Jacksonville responded

Thank you for the great review, Sal! We are so pleased to hear about your positive experience, and look forward to working with you again in the future. -Maserati Jacksonville Team

November 20, 2021

Craig Landry was excellent. Solved all my issues and completed my yearly maintenance in 3 hours. His sensitivity to my schedule was amazing. More

by SEAN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cummins, Mick Reynolds
Dec 14, 2021 -

Maserati Jacksonville responded

Sean, thank you for the 5-star review! We are happy to hear that your service experience was excellent and everything was done in a timely manner. We hope to continue to provide you great service for the years to come! -Maserati Jacksonville Team

November 20, 2021

Craig and his staff were extremely accommodating and spot-on in the service they performed on my Gran Tourismo. More

by RMBPRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future. -Maserati Jacksonville Team

November 17, 2021

The service manager Craig, was helpful in getting roadside assistance to me and then in gettting me set up to install a new tire the next day. They were responsive and professional. They also w More

by GHCOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come! -Maserati Jacksonville Team

November 14, 2021

Great service and courteous employees. Work done in a timely fashion. Would recommend them highly. More

by CHUCKP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Visaez, Alex Fernandez
Dec 14, 2021 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review. We look forward to seeing you again in the future. -Maserati Jacksonville Team

November 14, 2021

Wonderful experience at the Bentley store in Jacksonville. Mark the Bentley service manager could not have been more helpful as he kept me up to date on the service being done on my Bentley. Len More

by Steven Burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cummins
Dec 14, 2021 -

Maserati Jacksonville responded

Thank you for the great review, Mr. Burke! We are so pleased to hear about your positive experience, and look forward to working with you again soon. -Bentley Jacksonville Team

November 13, 2021

Quick, clean, friendly, lots of nice cars to look at while you wait. Would definitely recommend More

by JEFFBRATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Dec 14, 2021 -

Maserati Jacksonville responded

Thank you for the great review Mr. Bratta! We are so pleased to hear about your positive experience, and look forward to working with you again soon. - Maserati Jacksonville Team

November 04, 2021

Great dealership, great staff beautiful facilities,The Great dealership, great staff beautiful facilities, The work is done guickly and done correctly the first time , My car was returned cleaned inside More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Visaez, Mark Cummins, Kyle Hayes, Mick Reynolds, Maranda Shelton
Dec 14, 2021 -

Maserati Jacksonville responded

Thank you for taking the time to write about your experience Stephen! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. -Maserati Jacksonville Team

October 28, 2021

Great place , beautiful dealership, super friendly staff, I would highly recommend this place? Work was done correctly and car was returned spotless ! More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins, Mick Reynolds
Dec 14, 2021 -

Maserati Jacksonville responded

Thank you for the great review, Stephen! We are so pleased to hear about your positive experience, and look forward to working with you again soon. -Maserati Jacksonville Team

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