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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews
Call Service Center (904) 578-7230

235 Reviews of Maserati Jacksonville - Service Center

Sort by
December 27, 2021

Craig had great customer service. He explained everything so that I knew what was going on. More

by NOAHHUGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Maserati Jacksonville responded

Thank you for the great review, Mr. Hugo! We are so pleased to hear about your positive experience, and look forward to working with you again soon. Maserati Jacksonville Team

December 24, 2021

Craig in the service department was very helpful and kind. He was able to figure out what was wrong was wrong with my stereo and advised me how to troubleshoot the issue if it happens again. They had me More

by aundreamueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Maserati Jacksonville responded

Hello Ms. Mueller, Thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Craig receives the recognition he deserves. Thank you again, Ms. Mueller! We look forward to the next time we’re able to serve you. Kind regards, Maserati Jacksonville Team

December 23, 2021

The front desk gentleman did an excellent job,He was The front desk gentleman did an excellent job, He was courteous and very nice throughly the period I was there. More

by LAWRENCEADU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cummins, Mick Reynolds
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Dec 23, 2021 -

Maserati Jacksonville responded

Thank You for the fantastic review Lawrence! We appreciate your business and look forward to working with you again in the future! -The Bentley Jacksonville Team

December 22, 2021

Beautiful dealership with a professional staff, who performed servicing on my vehicle in a efficient manner. More

by cml748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins, Mick Reynolds
Report | Print
Dec 22, 2021 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon. -Bentley Jacksonville Team

December 21, 2021

They worked to solve my problem with my older Maserati and minimized the cost and time. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2021 -

Maserati Jacksonville responded

Thank you Scott for the positive feedback! We are happy to hear that your service was completed in a timely manner! We look forward to seeing you in the future. -Maserati Jacksonville Team

December 20, 2021

Friendly professional staff each and every time I visit. Job well done excellent customer service. More

by JONTHOMAS7820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Report | Print
Dec 21, 2021 -

Maserati Jacksonville responded

Thank you Mr. Thomas for the kind words and a 5-star review! It is always a pleasure to be of service. We're looking forward to seeing you again in the future! -Maserati Jacksonville Team

December 10, 2021

I was pleased with the efficiency and professionalism of everyone involved in the care of my Rolls-Royce More

by Captain Doug Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Visaez, York Mauritz, Mark Cummins, Kyle Hayes, Mick Reynolds, Mick Reynolds
Report | Print
Dec 15, 2021 -

Maserati Jacksonville responded

Thank you Captain Doug Smith for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come! -Maserati Jacksonville Team

December 10, 2021

Dealership top notch; service top notch; people very knowledgeable, helpful and courteous. I wouldn’t go anywhere else in The country. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnon, Mark Cummins
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Dec 15, 2021 -

Maserati Jacksonville responded

Thank you for the great review and kind words, Nancy! We are so pleased to hear about your positive experience, and look forward to working with you again in the future. -Maserati Jacksonville Team

December 01, 2021

Good experience. Honest evaluation of what I needed and didn’t push services I didn’t need. More

by GRGORY.WILLIAMSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future. -Maserati Jacksonville Team

November 29, 2021

Such an easy experience and staff is super accommodating ! Same day service and my car got dropped off at my location. Fantastic More

by RinaStermilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Maserati Jacksonville responded

Rina, thank you for the 5-star review! We are happy to hear that your service experience was excellent and everything was done in a timely manner. We hope to continue to provide you great service for the years to come! -Maserati Jacksonville Team

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