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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews

235 Reviews of Maserati Jacksonville - Service Center

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January 27, 2022

As always excellent attentive service by Craig and staff. Back order parts. Craig kept me informed as to availability. More

by WOODWARD.TIMOTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Maserati Jacksonville responded

Thank you Mr. Woodward for taking the time and leaving a positive review! We strive to go above and beyond and we're happy to see that in the works! We look forward to working with you again in the future. -The Maserati Jacksonville Team

January 20, 2022

Craig did an outstanding job of getting my car serviced promptly and efficiently and as promised. More

by MGUNN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Maserati Jacksonville responded

It’s always amazing to hear that we’ve been successful in our goal of providing our clients with the best possible experience. Thank you for giving us the chance to serve you. The Maserati Jacksonville Team

January 18, 2022

Craig in service was highly professional and efficient. I have done business with this dealer for about a year now and they provide the luxury experience a Maserati owner expects. Highly recommend. More

by MaseratiGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Maserati Jacksonville responded

Thank you for taking the time and leaving a positive review! We strive to go above and beyond and we're happy to see that in the works! We look forward to working with you again in the future. -The Maserati Jacksonville Team

January 13, 2022

Polite informed professional knowledgeable Mark of the Polite informed professional knowledgeable Mark of the Bentley service department kept me informed throughout the repair of my Azure Real pleasure More

by 1232
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Jan 14, 2022 -

Maserati Jacksonville responded

Thank You for the amazing review! We are thrilled to hear that Mark gave you such positive experience with our dealership! We appreciate your business and look forward to working with you again in the future! -The Bentley Jacksonville Team

January 07, 2022

Craig in the service department was amazing! My Maserati Ghibli broke down in Georgia and he was very helpful. He went above and beyond helpful. More

by HBGALE_552
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Maserati Jacksonville responded

Thank you for taking the time and leaving a positive review! We strive to go above and beyond and we're happy to see that in the works! We look forward to working with you again in the future. -The Maserati Jacksonville Team

January 04, 2022

My experience at JAX Maserati was a great. I was greeted by Craig Landry who was a true professional. He went over and beyond by answering my questions and by keeping me informed on the progress of servicin More

by CM6875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Maserati Jacksonville responded

Thank You for the amazing review! We are thrilled to hear that Craig gave you such positive experience with our dealership! We appreciate your business and look forward to working with you again in the future! Maserati Jacksonville Team

January 03, 2022

Friendly staff, clean, professional, service cost less than expected and very knowledgeable about the vehicles. More

by LAKITSAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Maserati Jacksonville responded

Hello LAKITSAB, Thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Craig receives the recognition he deserves. We look forward to the next time we’re able to serve you again. Kind regards, Maserati Jacksonville Team

December 31, 2021

Dealership was a pleasure to visit! The entire service staff was helpful and extremely professional. Would highly recommend for all service needs to your vehicle! More

by BRETT.MORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cummins, Mick Reynolds
Jan 01, 2022 -

Maserati Jacksonville responded

Thank you for taking the time to write about your experience and for the recommendation, Mr. Morris! It is wonderful to hear that our service staff were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Kind Regards, Maserati Jacksonville Team

December 30, 2021

Extremely professional very helpful an accommodating my car is maintenance requirements. Outstanding service and professionalism highly recommended More

by MICHAEL8211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
York Mauritz
Jan 05, 2022 -

Maserati Jacksonville responded

Michael, thank you so much for your feedback! We appreciate your business and look forward to working with you again soon. -Maserati Jacksonville Team

December 30, 2021

mark in service is the best he really is the only reason i continue to do business there. so kind and honest thank you More

by CSMITH80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Dec 31, 2021 -

Maserati Jacksonville responded

Thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Mark receives the recognition he deserves. Thank you again! We look forward to the next time we’re able to serve you again. Bentley Jacksonville Team

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