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Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews

235 Reviews of Maserati Jacksonville - Service Center

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March 04, 2022

Staff very friendly. Nice waiting area with awesome coffee and snacks while you wait. Love the smell of the place. More

by abdul09_67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cummins, Mick Reynolds
Mar 05, 2022 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future. -The Maserati Jacksonville Team

March 02, 2022

They were very easy to work with, communicative and did what they said they would do! More

by SHELLYNOLE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come! -The Maserati Jacksonville Team

March 01, 2022

The service was great. I was in and out within an hour. The staff was outstanding and the facility was immaculate. More

by shcfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come! -The Maserati Jacksonville Team

February 28, 2022

The Service dept is a top tier operation! From the moment I called to make appt to the closing ! More

by AN-GSIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come! -The Maserati Jacksonville Team

Mar 01, 2022 -

AN-GSIMMONS responded

Thank you!

February 22, 2022

Mark was very good to work with, knowledgeable, courteous, a real professional. We’ve utilized other Bentley dealers, all have been good to work with, yet mark takes the extra steps that are truly More

by Tom the bomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Feb 23, 2022 -

Maserati Jacksonville responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Mark receives the recognition he deserves. Thank you again, Tom, have a great day! -The Bentley Jacksonville Team

February 21, 2022

Outstanding Service. Did not have an appointment...but took care of my needs. I own an Alfa Romeo Stelvio...I would if it was all possible for your dealership to be able More

by GLENB_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Maserati Jacksonville responded

Thank you for your kind words and the 5-star review! We don't perform warranty service on Alfa Romeo at the moment, but, we are working diligently with the factory to perform this in the future. -The Maserati Jacksonville Team

February 18, 2022

Mark, the Service Manager is the most professional, helpful and instantly responsive individual I have ever worked with in a car dealership. Mark managed a very difficult situation resulting from a bl More

by kevinfinley1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Feb 19, 2022 -

Maserati Jacksonville responded

Dear Mr. Finely, It’s always amazing to hear that we’ve been successful in our goal of providing our clients with the best possible experience. Thank you for giving us the chance to serve you. Kind Regards, The Bentley Jacksonville Team

Feb 19, 2022 -

kevinfinley1995 responded

No, thank you!!!

February 18, 2022

I love love love the professionalism and the wonderful customer service I received from Mr.Craig it’s always an awesome experience when I bring my Alfa Romeo in for service More

by TBeasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come! -The Maserati Jacksonville Team

February 12, 2022

Great prompt service and great communication on setting up an appointment and following up when completed! Nice loaner car too ! Thanks guys !! More

by GANTHONYDUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Maserati Jacksonville responded

Thank you for the great review, Mr. Dunn! We are so pleased to hear about your positive experience, and look forward to working with you again soon. -The Maserati Jacksonville Team

February 09, 2022

Great service, on time with appointment and awesome customer service… I would recommend to everyone… More

by KJSCUTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cummins, Mick Reynolds
Feb 10, 2022 -

Maserati Jacksonville responded

It’s always amazing to hear that we’ve been successful in our goal of providing our clients with the best possible experience. Thank you for giving us the chance to serve you. -The Maserati Jacksonville Team

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