Back

Maserati Jacksonville - Service Center

Jacksonville, FL

4.3
235 Reviews

235 Reviews of Maserati Jacksonville - Service Center

Sort by
April 06, 2022

They definitely realize the value of time. You are in and out in nothing flat More

by dset1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 01, 2022

50k and Oil Change service of my 2017 Alfa Romeo Giulia TI. Excellent service department and a top notch dealership facility to hang out while waiting. More

by SOUTHARD.JAMESB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Apr 01, 2022 -

Maserati Jacksonville responded

Thank you for the great review Mr. Southard! We are pleased to hear about your positive experience, and look forward to working with you again soon. -The Maserati Jacksonville Team

March 31, 2022

Craig did an excellent job making sure all items got repaired. I would recommend them More

by TBUTLER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Visaez
Apr 01, 2022 -

Maserati Jacksonville responded

Thank you for taking the time to write about your experience! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

Apr 01, 2022 -

TBUTLER7 responded

Thank you, Tripp Butler

March 22, 2022

I worked for a dealership for 9 years. I thought I knew how a dealership was supposed to be. But, I was wrong. This is the BEST! You meet everyone when you walk in.to the beautiful showroo More

by CATHY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : York Mauritz
Mar 22, 2022 -

Maserati Jacksonville responded

Dear Cathy, We’re happy to hear that our team provided you with excellent service. I’ll make sure they receive your feedback. It will make their day! Kind Regards, The Maserati Jacksonville Team

March 18, 2022

Always accommodating and helpful. Car service is always fast and on time. Communicative and go over details so you are always in the loop. More

by CHRISTIANGROVER79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Maserati Jacksonville responded

Mr. Grover, Thank you for the 5-star review! We are happy to hear that your service experience was excellent and everything was done in a timely manner. We hope to continue to provide you great service for the years to come! Kind Regards, The Maserati Jacksonville Team

March 17, 2022

The advisor was very courteous and helpful in my time of distress. The salesman are very friendly no pressure involed More

by STRINGE1999
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Maserati Jacksonville responded

Thank you for the amazing review! We are thrilled to hear about your positive experience with our service and sales team. We appreciate your business and look forward to working with you again in the future! -The Maserati Jacksonville Team

March 15, 2022

Craig was very responsive and easy to deal with! The work was done quickly and on time. More

by NICHOLAS.BRUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Maserati Jacksonville responded

Mr. Bruno, Thank you for the 5-star review! We are happy to hear that your service experience was excellent and everything was done in a timely manner. We hope to continue to provide you great service for the years to come! Kind Regards, The Maserati Jacksonville Team

March 09, 2022

Car has been there for the same issue three times and $15k. They employees are very nice however not happy with the problem still happening and spending $15k More

by PIPES.ANDREWS
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Cummins
Jul 06, 2022 -

Maserati Jacksonville responded

Thank you for bringing your concerns to our attention. We take great pride in our work and our goal is always to achieve 100% satisfaction with our customers. We do apologize if you did not feel that way. Wish you all the best, TJ Samhouri General Manager

March 07, 2022

The service was very professional and the work they completed on my car was A+ quality More

by KLWILLIAMS704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Maserati Jacksonville responded

Thank you for taking the time and leaving a positive review! We strive to go above and beyond and we're happy to see that in the works! We look forward to working with you again in the future. -The Maserati Jacksonville Team

March 07, 2022

Best dealership I’ve ever dealt with they’re great. From TJ the GM, to Danny in Finance, to Mark running the service department to Lindon, the mechanic. They all make you feel like a good friend. More

by zurs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindon & Johnson, Nicole Visaez, York Mauritz, Mark Cummins, Kyle Hayes, Mick Reynolds, Mick Reynolds
Mar 08, 2022 -

Maserati Jacksonville responded

Thank You for the amazing review, Zurs! We are thrilled to hear that our personnel gave you such positive experience with our dealership! We appreciate your business and look forward to working with you again in the future! Kind Regards, The Bentley Jacksonville Team

Mar 08, 2022 -

zurs responded

It was really Bentley Jacksonville as I had one of my Bentley serviced.

...
15
...